Maintain therapy schedule for the department. Includes Occupational, Physical and Speech therapy for approximately 20 therapists and 140+ clients. Gather statistics for outcome measurement reporting as well as maintain client demographics for Children’s Services clients and school caseloads for monthly, quarterly, bi-yearly, and yearly reporting within the agency and United Way. Maintain School contracts, billing and progress reporting. Regularly review and update department policies and procedures. Conduct regular Quality Assurance review of client charts and billing ledgers in accordance with CARF standards.

Assistant to President - Maintain schedule, make travel arrangements (domestic & international), type correspondence and quotations, filing. Follow up on quotations, customer orders, manufacturing jobs, etc. Maintain literature and technical libraries. Provide assistance to Outside Sales Representatives – schedule appointments, type quotations, follow up on quotations, enter sales orders. Assist with maintenance of ISO 9001:2000 certification

Maintain schedule, contracts with physicians and vendors, department forms, policies and procedures. Provide support to Program and Case Managers in maintaining the care provided to clients. Including Medicare and Medicaid policies and benefits. Maintain employee files for approximately 70 employees. Includes scheduling timely classes for re-certification in required training such as CPR, First Aide, Med Pass Certification, etc. Provide assistance and backup to Executive Assistant with director meetings, incident reports, new employee orientation and benefits enrollment. Maintain information for yearly licensure, and surveys of group homes by Medicare and Medicaid.

School Secretary:Manage the office of the elementary school. Maintain all student files – 391 students. Maintain student and staff database, daily attendance, transfer of students, and high school application process. Assist Principal with yearly state reports, mandated services reports, etc. Yearly / Daily transportation reports for students with the Cleveland Municipal School District and Diocese of Cleveland. Development of school calendar and monthly communication with school families. Responsible for bookkeeping, record-keeping, maintaining office equipment and ordering office supplies. Registration of new students, schedule testing for new students, conduct tours of school.Director, Before/After School Program: Responsible for the development and start-up of this school program. Included development of school/parent handbook, which included standards and procedures to ensure a safe and effective program. Program Management - Supervision of eight staff members, development and organization of program activities for 40+ children enrolled in the program, as well as daily / weekly billing of services. Complete comprehensive, monthly and yearly reports to reflect inventory, accounts payable/receivable, and payroll.

Trainer, Medical Information Services DivisionDevelopment of courses to support the various computer applications in use at The Cleveland Clinic Foundation (CCF), both mainframe and personal computer based. Development of courses in the use of telephone systems being used at CCF. Classroom instruction included: Operating System, Windows, WordPerfect, Microsoft Word, Microsoft Excel, Lotus 1-2-3. Coordinated off-site instruction of employees on other programs being used at CCF.Secretary, Medical Information Services DivisionDepartment Secretary – Reported to Department Director, supported staff members at management levels and below.