Donna Vaughan Email and Phone Number

Provided end-to-end System Validation support to Sensus/Xylem electric meters, Automatic Meter Infrastructure (AMI) smart points, in-home-displays, installation tools, head-end systems, and more. Work closely with Product Development, and Software Engineering to ensure the delivery of quality products to Sensus/Xylem customers.• Created test plans and test cases according to company protocol specifications.• Created automated test programs/scripts using Sensus/Xylem proprietary testing tools• Executed test cases both manual and automated.• Worked closely with design and support teams on new features and customer issues• Deployed using vSphere, configured and maintained a head end system, Regional Network Interface, to manage and upgrade endpoints• Maintained test VMWare environment• Tested over the air firmware downloads and configurations to endpoints• Tested security (AES-256, ECDH)

Test Lead for Software Application used to program and perform diagnostics on meters and IP routing devices

AT&T custom funded project. Developed and executed STEP automated test suites on the DMS250 switch.Enhanced the current test suite to include VoIP using SIP-I trunking.

Lab shutdown to move overseas• Acted as the technical SME for North American CVoIP Solution Upgrades• Trained/mentored overseas partner verification team on upgrades to assume responsibility.• Upgraded and Rolled Back Succession elements to verify end to end upgrades following the Nortel Customer Technical Document• Debugged issues encountered during upgrade or lab setup including collecting SIP protocol traces, GWC traces and ethereal traces• Configured IP Security in the upgrades SUT and found unique problems with the configuration• Configured Central Security/PAM Authentication • Developed and maintained a web page for the lab using HTML• Assisted with development of an Expect script to poll components for logs and software errors• Developed rollback strategy for the upgrades SUT• Executed test cases, tracked defects using Clarify and entered results in Mercury Quality Center• Worked closely with First Network Soak (FNS)/VO and Software Delivery (SWD) on upgrade issues encountered on live customer sites• In 2009 (CVM13), opened 59% of Problem Reports out of a team of 6 during Solution End to End Upgrades Verification. This resulted in a cost avoidance of $1.264 million.• Received an Own It Award for ensuring the software loads were vaulted correctly and orderable for the customer.• Automated manual test cases utilizing the Nortel CATT platform (C++) which enabled greater efficiency and consistency in test case execution and allowed the testing to be done remotely.• Developed test strategy for North American and International upgrades.

• Assisted with lab configuration and received an award for the timely build out of the lab.• Collected and documented lab configuration for the customer• Commissioned various elements (A2E/Session Server Lines, 2WIRE modem, Nortel i2004, etc.)• Interacted with 3rd Party to resolve issues encountered, included collecting ethereal traces, traces on the 2WIRE modem, and SIP traces• Setup translations and services as requested by customer• Tracked issues and reported to Product Line Management

Verification of Adpative Application Engine (A2E), formerly Session Server LinesVerification of Session Server Trunks (SST)Verification of Universal Access over IP (lines)Verification of Packet Trunking over IP Team Leader for Operator Services over IP Product Verification TeamTeam Leader for Automation TeamDeveloper of Operator Services automation platform (Object Oriented Programming, C++)