Donna Cramer Email and Phone Number

Lead and manage all Human Resource functions while partnering with executive leadership to drive employee engagement, change management, performance management and talent assessment.Effectively plan, design, implement and evaluate human resource-related initiatives that support organizational strategic goals. Provide consultation to management on strategic staffing plans, training and development, and employee relations.Develop, implement and manage system-wide compensation program.Lead and manage the development, communication, implementation, administration, analyzation, and maintenance of all benefit programs to ensure cost effectiveness and market competitiveness to attract and retain outstanding talent. Human Resources budget development, implementation and management.Develop state and federally compliant policies and procedures that support the organization’s mission, values, and strategic plan.Ensure compliance with federal, state and local laws and industry regulations. Maintain Department of Labor and Title VII Compliance.Provide data and reports to various boards and committees. Prepare and present HR metrics.Establish and implement short and long-term recruitment and retention plans including: maintaining and improving employee relations, talent acquisition and development, succession planning, workforce planning, compensation/benefits, and performance management.Partner with executive leadership and management teams to develop and execute Human Resource strategies and activities fostering growth, cultural change, and organizational effectiveness.

Human Resource Consulting - Policies and procedures creation and implementation, Employee Handbooks creation and implementation

Human Resources and office management for a successful medical management billing company and 100+ clinician anesthesiology practice. Responsible for all aspects of HR management; clinician liaison and support; building maintenance and problem resolution; oversight of daily operations. Company acquired.

Served on the Executive Leadership Team providing public sector Human Resources administration for the operations departments, Nursing Home, Department of Corrections, County Attorney and Sheriff’s departments to include budget planning and management, employment law compliance and Risk Management, regulatory reporting and compliance, policy administration, contract negotiations, talent management, employee and labor relations, investigations, coaching and counseling, employee and leadership training and development, full cycle recruitment and employee health.

Created, implemented and managed strategic workforce programs and service delivery for an integrated home health, hospice, rehabilitation programs, long term care, memory care, assisted living and independent living delivery system, in addition to the Addiction Resource Center.Implemented organizational solutions while measuring the needs of employees through effective development of relationships across all levels of the organization.Managed and performed all functions of HR responsibilities within the organization (Recruitment, Benefits, Compensation, On-Boarding, Employee Relations, and Risk Management). Assisted in the Strategic Planning and succession planning of the organization.Ensured compliance with Federal and State laws pertaining to all Human Resources matters.Developed HR departmental goals, objectives, and systems.Conducted investigations.Gathered data and relevant documents to determine legal compliance with federal and state regulations, efficiency, and effectiveness of current HR practices.Participated in solutions and action plans to ensure compliance with organizational policies.Evaluated practices of all departments to determine strengths, areas requiring improvement/correction or development.Managed compensation programs.Conducted recruitment efforts for all exempt and non-exempt personnel.Trained Directors and Managers on addressing employee relation situations. Provided training to enhance workplace conduct for all levels of staffing.Member of Executive Leadership Team

Partnered with managers and department heads to provide coaching and counseling in the areas of performance improvement plans, corrective actions, policy interpretation, and training and development.Investigated and resolved employee complaints and grievances. Provided appropriate guidance and advice according to organizational policy.Facilitated annual trainings for management and staff in regard to workplace violence, discrimination and sexual harassment.Assisted in the development and establishment of Standard Operating Procedures. Performed on-boarding, customer service, total rewards, workers’ compensation, employee health and wellness, safety, and risk management. Member of Continuous Quality Improvement team analyzing and implementing successful process improvements.

Led Human Resources in organizational development; budget planning and management; employment law; regulatory reporting and compliance; policy administration; talent management; recruitment and onboarding to include new hire orientations; exiting program; customer satisfaction; employee relations; communication; investigations; coaching and counseling employees and leadership; employee and leadership training and development; performance management; benefits and compensation; workers’ compensation and unemployment; employee health and wellness; safety and risk management. Member of the Executive Leadership Team.

Provided leadership, oversight and administration of Human Resources services, policies and programs throughout the healthcare system’s umbrella of patient/resident care to 500+ employees, 70-unit assisted living facility, 7-unit memory care unit, 66-unit independent living facility, multi-specialty clinics, and specialty surgery programs.Created, implemented and managed policies and programs which included recruitment and staffing, performance management, organizational development, employment and compliance to regulatory concerns, training and development, employee relations; and compensation and benefits administration.Held oversight of management in Administration, Dietary, Housekeeping and Maintenance.Member of the Executive Leadership Team.

Assist HR Administrator in all aspects of Human Resources Administration. Acquired highly developed set of skills, demonstrating constant interest in learning and specializing in HR related fields.