Donna O'Brien

Donna O'Brien Email and Phone Number

Grants and Technical Writer @ O'Brien Administrative Services
San Diego, CA, US
Donna O'Brien's Location
San Diego, California, United States, United States
Donna O'Brien's Contact Details

Donna O'Brien personal email

About Donna O'Brien

Professional administrator with 20 years corporate and nonprofit experience; primarily in project/ program management, organizational process design, sales and fundraising, donor management and grant writing, contract and procurement management, back-office administration with specialty in process design, systems improvement and infrastructure management. I am your back-office guru, your support Ninja.I have over 10 years of nonprofit management experience. Contract administration, grant writing, proposal writing, vendor and procurement management and general administration are some of my skills. Project and process implementation are my passion. Let's make it work better, more efficiently. Yes, I can do that.I manage and operate, O'Brien Administrative Services which is the consulting company that can coordinate the billing requirements for Telcom companies, we have been assisting small businesses with their back-office administration for 25 years. We have implemented back-office systems for over 30 companies. My specialties are process design, improvement and implementation. I have experience in software implementations (CRM, MRP/ERP, project management, accounting systems, complex billing systems). My clients are looking for ways to streamline their business, ideally where all departments are integrated into one application. Don't you hate double and triple entry?Specialties: Nonprofit management, software and systems implementation, project management, billing specialist, corporate process analysis and change agent. C+ level administrative support and infrastructure design. Administrator training with Salesforce and other CRM systems.

Donna O'Brien's Current Company Details
O'Brien Administrative Services

O'Brien Administrative Services

View
Grants and Technical Writer
San Diego, CA, US
Employees:
1
Donna O'Brien Work Experience Details
  • O'Brien Administrative Services
    Grants And Technical Writer
    O'Brien Administrative Services
    San Diego, Ca, Us
  • Coachsource Llc
    Projects Specialist For Client Services Team
    Coachsource Llc
    San Diego, Ca, Us
  • O'Brien Administrative Services
    Event Management Specialist
    O'Brien Administrative Services Feb 2023 - Present
    San Diego, California, United States
    Events and Nonprofit management specialist that includes grant writing and management.
  • O'Brien Administrative Services
    Nonprofit Management Specialist
    O'Brien Administrative Services Feb 2023 - Aug 2024
    San Diego, California, United States
  • Community Research Foundation, Inc.
    Director Of Business Services
    Community Research Foundation, Inc. Apr 2011 - Feb 2023
    Greater San Diego Area
    Manage contracts with the County of San Diego, San Diego Housing Commission, HUD, City of San Diego, Blue Cross, Veterans Administration and other State agencies.. Manage contracts with multiple other behavioral health organizations to facilitate continuing care. Responsible for over 250 subcontracts and agreements for the entire organization. Multiple projects are coordinated in the Business Services Department, from Policy development, corporate and CE credited training as well as facility management and real estate portfolio's.
  • O'Brien Administrative Services
    Owner
    O'Brien Administrative Services Oct 2003 - Jul 2017
    As a consultant, I built trust with clients, to administer back office processes that would ensure the success and assist in achieving their strategic objectives. We engage our clients to make profit minded decisions while investing in infrastructure. We design processes that give our clients peace of mind that their administrative functions were managed professionally and succinctly.I provide Executive (C+ level) administrative experience and passionate about finding hidden costs, evaluating the processes and show how changes will cut these costs.
  • Call2Test.Com And Cleartouch Communications
    Partner And Consultant For Business Development And Operations
    Call2Test.Com And Cleartouch Communications Jul 2009 - Oct 2011
    Call2test.com and ClearTouch - what great idea's that just didn't get off the ground. It was great to learn what entrepreneurs life is like - really hard.Providing our clients with expert level service. We provide easy to use and affordable voice broadcasting technologies. We also provide call management access for Third Party administrators and Probation departments that improve client connections. Telecommunications solutions that work!
  • Mitchell International
    Project Coordinator
    Mitchell International Nov 2010 - May 2011
    Led cross functional team in implementing major roll out of API based management software system to large multi store franchise customer. Provided administrative support to department of 100.Business Analyst
  • Traffic Geyser
    Affiliate And Partner Team Leader
    Traffic Geyser Nov 2009 - Aug 2010
    1. Contracted with Traffic Geyser to assist in the Joint Venture / Affiliate department. The contract was to work closely with Affiliates (sales contractors) and other partners to promote Traffic Geyser in both online sales and event related sales. 1. Initially managed all affiliate correspondence, transactions and payments for 2.5 million product launch2. Managed Partner contracts and corresponding fulfillment as well as new customer integration.3. Coordinated transition affiliate module from 1shoppingcart to UltraCart.4. Coordinated transition of 10000 affiliates from OfficeAutopilot (autoresponder) to Exact Target and then SalesForce.5. Documented and trained support staff on proper use of Salesforce in order to validate cases and increase retention.6. Affiliate sales increased by 62% over 6 months. 7. Documented process improvement – started with mind map and used Smart sheets and basecamp. Increased retention from sales brought by affiliates 150%.
  • The Conference Depot
    Project Manager
    The Conference Depot Oct 2003 - Jan 2009
    Designed processes that gave clients peace of mind that their administrative functions were managed professionally and succinctly. Executive (C+ level) administrative experience and passionate about finding and cutting hidden costs. Coordinated successful implementation of billing systems that increased invoice accuracy from 80% to 98%, this also provided increased profit by 7%. This implementation improved A/R turn from average 60 day pay to less than 30 day pay. This project continued in phases (please request further documentation on the magnitude and success of this project). Managed the implementation of new CRM software, and then further implemented linking multiple systems to improve CSR work flow and provide management greater insight into sales volume, customer tracking and market volatility.
  • Apw
    Program Manager
    Apw Feb 2003 - Oct 2003
    Managed 4 of the companies largest accounts, ensuring that all engineering change orders were time lined and actively processing. Managed and coordinated all purchased parts and coordinated flow to manufacturing for timely delivery of product. Evaluated cost versus revenue and provided reporting to upper management.
  • Ge Fanuc - Formerly Sbs Technologies
    Sales Manager
    Ge Fanuc - Formerly Sbs Technologies Apr 1998 - Feb 2003
    Lynch-pin responsible for collaboration with senior management, sales teams, engineering and manufacturing. Conducted pre-sales meetings with clients, and definition of enterprise level architecture. Managed all areas of sales to engineering; including new product development, ECO and customization of product specifications. Coordinated parts flow and manufacturing to ensure customer satisfaction. Additional projects included implementation of MRP systems, Oracle based corporate wide system.Managed a staff of 5 to 15 employee's. Reorganized organizational layout where collaboration was key and a teamed environment lead to reduced employee attrition and overall success of division.
  • Ibus Technologies/Maxwell Laboratories
    Sales Manager
    Ibus Technologies/Maxwell Laboratories Mar 1991 - Aug 1997
    Promoted from sales representative to Manager in less than 18 months.Department manager for 15 representatives and cross functional department head.Department lead for project to improve process work flow and shorten lead time.Successfully improved customer retention by 18% over 12 month period. Department redesign that teamed customer service, sales and accounting that provided customers a much more rewarding
  • Pacific Glass
    Administrative Assistant /Project Coordinator
    Pacific Glass Oct 1986 - Mar 1991
    Coordinated daily activities of as many as 10 projectsManaged materials, personnel, payroll with prevailing wages and cost administration

Donna O'Brien Skills

Management Process Improvement Crm Salesforce.com Project Management Leadership Training Program Management Cross Functional Team Leadership Nonprofits Sales Business Development Entrepreneurship Account Management Strategy Telecommunications Product Development Software Documentation Customer Satisfaction Contract Management Start Ups Coaching Manufacturing Budgets Marketing Human Resources Integrated Marketing Customer Retention Customer Service Strategic Partnerships Strategic Planning Product Management Public Speaking

Donna O'Brien Education Details

Frequently Asked Questions about Donna O'Brien

What company does Donna O'Brien work for?

Donna O'Brien works for O'brien Administrative Services

What is Donna O'Brien's role at the current company?

Donna O'Brien's current role is Grants and Technical Writer.

What is Donna O'Brien's email address?

Donna O'Brien's email address is do****@****rch.org

What schools did Donna O'Brien attend?

Donna O'Brien attended Northern Illinois University, Uc San Diego, Institute Of Project Management, Northern Illinois University.

What are some of Donna O'Brien's interests?

Donna O'Brien has interest in Networking, Children, Promoting Company, Education, Animal Welfare, Sales.

What skills is Donna O'Brien known for?

Donna O'Brien has skills like Management, Process Improvement, Crm, Salesforce.com, Project Management, Leadership, Training, Program Management, Cross Functional Team Leadership, Nonprofits, Sales, Business Development.

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