Donna O'Brien Email and Phone Number
Donna O'Brien work email
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Donna O'Brien personal email
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Professional administrator with 20 years corporate and nonprofit experience; primarily in project/ program management, organizational process design, sales and fundraising, donor management and grant writing, contract and procurement management, back-office administration with specialty in process design, systems improvement and infrastructure management. I am your back-office guru, your support Ninja.I have over 10 years of nonprofit management experience. Contract administration, grant writing, proposal writing, vendor and procurement management and general administration are some of my skills. Project and process implementation are my passion. Let's make it work better, more efficiently. Yes, I can do that.I manage and operate, O'Brien Administrative Services which is the consulting company that can coordinate the billing requirements for Telcom companies, we have been assisting small businesses with their back-office administration for 25 years. We have implemented back-office systems for over 30 companies. My specialties are process design, improvement and implementation. I have experience in software implementations (CRM, MRP/ERP, project management, accounting systems, complex billing systems). My clients are looking for ways to streamline their business, ideally where all departments are integrated into one application. Don't you hate double and triple entry?Specialties: Nonprofit management, software and systems implementation, project management, billing specialist, corporate process analysis and change agent. C+ level administrative support and infrastructure design. Administrator training with Salesforce and other CRM systems.
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Grants And Technical WriterO'Brien Administrative ServicesSan Diego, Ca, Us -
Projects Specialist For Client Services TeamCoachsource LlcSan Diego, Ca, Us -
Event Management SpecialistO'Brien Administrative Services Feb 2023 - PresentSan Diego, California, United StatesEvents and Nonprofit management specialist that includes grant writing and management. -
Nonprofit Management SpecialistO'Brien Administrative Services Feb 2023 - Aug 2024San Diego, California, United States -
Director Of Business ServicesCommunity Research Foundation, Inc. Apr 2011 - Feb 2023Greater San Diego AreaManage contracts with the County of San Diego, San Diego Housing Commission, HUD, City of San Diego, Blue Cross, Veterans Administration and other State agencies.. Manage contracts with multiple other behavioral health organizations to facilitate continuing care. Responsible for over 250 subcontracts and agreements for the entire organization. Multiple projects are coordinated in the Business Services Department, from Policy development, corporate and CE credited training as well as facility management and real estate portfolio's.
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OwnerO'Brien Administrative Services Oct 2003 - Jul 2017As a consultant, I built trust with clients, to administer back office processes that would ensure the success and assist in achieving their strategic objectives. We engage our clients to make profit minded decisions while investing in infrastructure. We design processes that give our clients peace of mind that their administrative functions were managed professionally and succinctly.I provide Executive (C+ level) administrative experience and passionate about finding hidden costs, evaluating the processes and show how changes will cut these costs.
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Partner And Consultant For Business Development And OperationsCall2Test.Com And Cleartouch Communications Jul 2009 - Oct 2011Call2test.com and ClearTouch - what great idea's that just didn't get off the ground. It was great to learn what entrepreneurs life is like - really hard.Providing our clients with expert level service. We provide easy to use and affordable voice broadcasting technologies. We also provide call management access for Third Party administrators and Probation departments that improve client connections. Telecommunications solutions that work!
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Project CoordinatorMitchell International Nov 2010 - May 2011Led cross functional team in implementing major roll out of API based management software system to large multi store franchise customer. Provided administrative support to department of 100.Business Analyst -
Affiliate And Partner Team LeaderTraffic Geyser Nov 2009 - Aug 20101. Contracted with Traffic Geyser to assist in the Joint Venture / Affiliate department. The contract was to work closely with Affiliates (sales contractors) and other partners to promote Traffic Geyser in both online sales and event related sales. 1. Initially managed all affiliate correspondence, transactions and payments for 2.5 million product launch2. Managed Partner contracts and corresponding fulfillment as well as new customer integration.3. Coordinated transition affiliate module from 1shoppingcart to UltraCart.4. Coordinated transition of 10000 affiliates from OfficeAutopilot (autoresponder) to Exact Target and then SalesForce.5. Documented and trained support staff on proper use of Salesforce in order to validate cases and increase retention.6. Affiliate sales increased by 62% over 6 months. 7. Documented process improvement – started with mind map and used Smart sheets and basecamp. Increased retention from sales brought by affiliates 150%.
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Project ManagerThe Conference Depot Oct 2003 - Jan 2009Designed processes that gave clients peace of mind that their administrative functions were managed professionally and succinctly. Executive (C+ level) administrative experience and passionate about finding and cutting hidden costs. Coordinated successful implementation of billing systems that increased invoice accuracy from 80% to 98%, this also provided increased profit by 7%. This implementation improved A/R turn from average 60 day pay to less than 30 day pay. This project continued in phases (please request further documentation on the magnitude and success of this project). Managed the implementation of new CRM software, and then further implemented linking multiple systems to improve CSR work flow and provide management greater insight into sales volume, customer tracking and market volatility.
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Program ManagerApw Feb 2003 - Oct 2003Managed 4 of the companies largest accounts, ensuring that all engineering change orders were time lined and actively processing. Managed and coordinated all purchased parts and coordinated flow to manufacturing for timely delivery of product. Evaluated cost versus revenue and provided reporting to upper management. -
Sales ManagerGe Fanuc - Formerly Sbs Technologies Apr 1998 - Feb 2003Lynch-pin responsible for collaboration with senior management, sales teams, engineering and manufacturing. Conducted pre-sales meetings with clients, and definition of enterprise level architecture. Managed all areas of sales to engineering; including new product development, ECO and customization of product specifications. Coordinated parts flow and manufacturing to ensure customer satisfaction. Additional projects included implementation of MRP systems, Oracle based corporate wide system.Managed a staff of 5 to 15 employee's. Reorganized organizational layout where collaboration was key and a teamed environment lead to reduced employee attrition and overall success of division.
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Sales ManagerIbus Technologies/Maxwell Laboratories Mar 1991 - Aug 1997Promoted from sales representative to Manager in less than 18 months.Department manager for 15 representatives and cross functional department head.Department lead for project to improve process work flow and shorten lead time.Successfully improved customer retention by 18% over 12 month period. Department redesign that teamed customer service, sales and accounting that provided customers a much more rewarding
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Administrative Assistant /Project CoordinatorPacific Glass Oct 1986 - Mar 1991Coordinated daily activities of as many as 10 projectsManaged materials, personnel, payroll with prevailing wages and cost administration
Donna O'Brien Skills
Donna O'Brien Education Details
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Business Communications -
Electronics And C Language Programming -
Institute Of Project ManagementProject Management -
Business/Corporate Communications
Frequently Asked Questions about Donna O'Brien
What company does Donna O'Brien work for?
Donna O'Brien works for O'brien Administrative Services
What is Donna O'Brien's role at the current company?
Donna O'Brien's current role is Grants and Technical Writer.
What is Donna O'Brien's email address?
Donna O'Brien's email address is do****@****rch.org
What schools did Donna O'Brien attend?
Donna O'Brien attended Northern Illinois University, Uc San Diego, Institute Of Project Management, Northern Illinois University.
What are some of Donna O'Brien's interests?
Donna O'Brien has interest in Networking, Children, Promoting Company, Education, Animal Welfare, Sales.
What skills is Donna O'Brien known for?
Donna O'Brien has skills like Management, Process Improvement, Crm, Salesforce.com, Project Management, Leadership, Training, Program Management, Cross Functional Team Leadership, Nonprofits, Sales, Business Development.
Not the Donna O'Brien you were looking for?
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Donna O’Brien
New Milford, Ct2hotmail.com, travelers.com2 +172446XXXXX
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Donna O'Brien
New York, Ny6chsli.org, communityhealthcarestrategies.com, svhealth.com, aol.com, aol.com, strategicvisionsinhealthcare.com2 (516)-7XXXXXXX
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2projectlineservices.com, jeffreym.com
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