Donna Sweeney Email & Phone Number

Fairport, New York, United States

Rochester, New York Metropolitan Area

Rochester, New York Area

Fairport, NY

Rochester, New York

• Utilizing knowledge of information systems and healthcare education, and research requirements and processes, provide Project Management (PM) services to include analytical, application and infrastructure consultative.
• Using SMD IT Project Proposal Methodology, determine scope of the problem/project through collaboration with the project sponsor, key clinical users & ISD system and application analysts.
• Create alternative/cost-effective/creative solutions & use and develop cost/benefits analysis.
• Communicate and educate at the user’s level, in context of the user’s business environment.
• Negotiate with users, vendors, agencies, etc.
• Develop implementation approach.

Rochester, New York Area

• Responsible for directing and leading the efforts of Delivery System Reform Incentive Payment (DSRIP) Plan Behavioral Health project teams to achieve the defined scope and deliverables of the project.
• Manage the work efforts of multiple, DSRIP Behavioral Health project initiatives simultaneously.
• Work in partnership with the Executive Sponsor, Team Lead and other key stakeholders to ensure the success of the project.
• Prepare work breakdown structure and engage project resources to obtain estimates for task deliverables.
• Develop/maintain a comprehensive project plan detailing activities, tasks, and milestones.
• Review project plan/assigned tasks with project team members. Communicate expectations and gain commitment for task deliverables from each project team member.

• Oversee multiple projects, consultants and project teams to ensure quality, consistency and customer satisfaction in fulfillment of Professional Services commitments.
• Worked with clients, and/or client representatives, to define product requirements, develop and deliver Vision and Scope document to communicate final decisions, and to manage requirements through the development and.
• Established standards and methodologies for service, ensuring projects are completed in accordance.
• Created proposals, and Statement of Work documents, to communicate new or revised services to be performed.
• Provided analysis and direction to team, identified project issues and risks, and provided performance feedback on team members.

• Management of projects that relate to process creation and changes including: analysis, requirements gathering, creation of stakeholder team, scheduling and managing meetings, managing project deliverable timelines.
• Create and develop all new, and modified, Help system (training) content for the Learning Management System Student and Administrator sites.
• Manage the overall translation process for all LMS sites, for 10+ languages, for multiple customers.
• Create overall project schedules, relative to the Software Development Lifecycle, as well as the Help system content portion and translation portion of each project.
• Upload all Help system content changes into the source control repository and perform unit testing on all changes to prepare for Software Verification testing.

Managed the entire translation process for all releases/enhancements to the Element K Learning Management System and multiple large accounts’ sites that included 11 languages. Streamlined the translation process by defining, testing, and rolling out changes to translation applications. Scheduled and managed multiple deadlines for translation delivery.

Managed two contract editors for the CorelDraw and Mac journals. Edited and published all content for the CorelDraw and Mac journals. Created and published all content for the PageMaker journal. Scheduled and managed all journal deadlines on a two-week rotating schedule. Created a process for external communications with customers to support their.

• Rolled out and trained employees on hard and soft skills as well as new process and quality assurance for ISO9000 certification.
• Ongoing development of training curriculum and updating of process documentation as necessary.

• Management of the Training Center including ongoing development of training materials and scheduling of all classes in the center and offsite for customers.
• Trained customers both onsite and offsite on a variety of software applications including word processing, spreadsheet, database and network.
• Responsible for training center budgeting and personnel.