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Donny Chai is listed as Senior Sales Engineer at Dialpad ANZ Region - enabling customers globally with Ai that works for you at Dialpad, a company with 581 employees, based in Auckland, Auckland, New Zealand. AeroLeads shows a work email signal at dialpad.com and a matched LinkedIn profile for Donny Chai.
Donny Chai previously worked as Senior Sales Engineer ANZ at Dialpad and Solutions Consultant | Sales Engineer ANZ at 8X8. Donny Chai holds Master Of Business Administration (M.B.A.), Mba from University Of Auckland Graduate School Of Management.
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AeroLeads found 1 current-domain work email signal for Donny Chai. Compare company email patterns before reaching out.
Transformational ICT Presales Consultant | UCaaS, CCaaS, & Workforce Optimization Expert with a passion for AI-powered Communication SolutionsI empower businesses to unlock agility and efficiency with innovative cloud communication powered by AI. I specialize in UCaaS and CCaaS transitions, guiding organizations to seamlessly adopt and maximize the value of these intelligent technologies.Highlights:* Strategic Visionary: Develop data-driven transition strategies with AI insights, enabling informed UCaaS and CCaaS adoption with a competitive edge.* AI-powered Solutions: Design robust UCaaS and CCaaS solutions leveraging Dialpad Ai for features like Smart Routing, Real-Time Sentiment Analysis, and Speech Coaching.* Workforce Optimization Guru: Drive contact center efficiency through strategic workforce planning and AI-powered resource optimization for peak performance.* Integration Maestro: Seamlessly connect UCaaS and CCaaS solutions with Salesforce, Hubspot, and other CRM applications, further enhanced with AI integrations.* Client Advocate: Build strong relationships and foster open communication, ensuring client satisfaction throughout the engagement lifecycle.* Proven Track Record: Experience across all project phases, from pre-sales support and RFI/RFP responses with AI-backed insights to project management and post-implementation training.Impactful Expertise:- API Integrations & On-Prem App Connections- Engaging Product Demonstrations with AI-powered features- Customer/Client Relationship Management- Business Case & Strategy Development with AI for data-driven decision making- Workshops & Training DeliveryI'm passionate about helping businesses embrace the power of technology to achieve their communication goals. Let's connect and explore how I can help you transform your communication landscape!
Listed skills include Management, Training, Sales, Business Strategy, and 42 others.
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New Zealand
[Key responsibilities]Engaging in new prospect opportunities in the Presales stage, uncovering customer requirements and ensuring expectations are met/exceeded. Turning around positive experiences during trials an POCs and delivering high quality demonstrations/presentations.Spending time on self-educating existing/upcoming features, training and.
Auckland, New Zealand
8x8 cloud solutions help businesses transform their customer and employee experience. With one system of engagement for voice, video, collaboration and contact center and one system of intelligence on one technology platform, businesses can now communicate faster and smarter to exceed the speed of customer expectations.
Auckland, New Zealand
Cloud Contact Centre solutions consultant specialising in PureCloud by Genesys.- Deliver highly engaging customer product demonstrations and support pre-sales activities.- Consult with customers from high level to functional requirements of the contact centre needs from telephony, voice routing, multimedia channels and workforce optimisation.- Design.
Auckland, New Zealand
Business Analysis- Support pre-sales and RFP & RFI consultations.- Hold workshops with customers for gathering detailed business requirements on communications technology challenges.- Converting requirements to granular functional requirements documentation including documented call-flow design via Visio and aggregating master user data sheets.- Perform.
Auckland, New Zealand
Responsible for business requirements gathering, creating functional documentation, testing, call flow creation/configuration, and deliver user acceptance training on implemented solutions.Main area of expertise: NICE IEX WFM solutions, Avaya IP OfficeSoftware experience:NICE IEX WFMAvaya IP OfficeAvaya IP Office for Contact CentreAvaya CMSAvaya.
Auckland
Utilizing scheduling technology NICE IEX Totalview and CMS for schedule changes, monitoring real time performance and schedule management planning for 3 different contact centre operations.Other duties include forecasting, analysis, and reporting for internal management.
Auckland
Deliver outstanding sales performance in accordance to the company values. Continuously improve sales processes to achieve the most effective results, monitor and enhance quality of sales audits on all sales consultants responsible for.
Within 23 Wards, Tokyo, Japan
Responsible for achieving several KPIs centralized around sales results, customer satisfaction, service quality and innovation.
Tokyo, Japan
Quality management of services delivered to clients, management development of junior leaders. Successfully initiated in-house training and events to increase client satisfaction.
Tokyo, Japan
Based in Shinjuku learning studio. Looked after a base of 40-50 contracted instructors, managed lesson supply for clients to book lessons, conducted trial lessons and level checks, recommending appropriate study plans, dealt with administration duties to support the instructors, training and development of junior Instructor support leaders.
Other employees you can reach at dialpad.com. View company contacts for 581 employees →
Soundarya Bekal
Colleague at Dialpad
Bengaluru, Karnataka, India, India
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PH
Parikshit Hegde
Colleague at Dialpad
Bengaluru, Karnataka, India, India
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SL
Sherlaine L.
Colleague at Dialpad
Vancouver, British Columbia, Canada, Canada
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SA
Shivani Airen
Colleague at Dialpad
Pune, Maharashtra, India, India
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GH
Garima Hardiker
Colleague at Dialpad
Pune, Maharashtra, India, India
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JB
Julien Bouvier Tremblay
Colleague at Dialpad
Greater Montreal Metropolitan Area, Canada
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MY
Mikee Yarza
Colleague at Dialpad
Philippines, Philippines
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ML
Maryam Latif
Colleague at Dialpad
Lahore, Punjab, Pakistan, Pakistan
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SS
Shaina Simmons
Colleague at Dialpad
Austin, Texas, United States, United States
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JC
Jenn Cary
Colleague at Dialpad
San Francisco, California, United States, United States
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During the course of the MBA year, my team and I have worked on different projects with clients that involve international business.
2 years part time study on areas such as Management, Quantitative Analysis, Marketing, Accounting, Marketing, Supply Chain Management.
Activities and Societies: Japanese social club,
Completed and passed with Distinction
Quick answers generated from the profile data available on this page.
Donny Chai works for Dialpad.
Donny Chai is listed as Senior Sales Engineer at Dialpad ANZ Region - enabling customers globally with Ai that works for you at Dialpad.
AeroLeads has found 1 work email signal at @dialpad.com for Donny Chai at Dialpad.
Donny Chai is based in Auckland, Auckland, New Zealand while working with Dialpad.
Donny Chai has worked for Dialpad, 8X8, Spark New Zealand, Pyrios, and Agile Integration Ltd.
Donny Chai's colleagues at Dialpad include Soundarya Bekal, Parikshit Hegde, Sherlaine L., Shivani Airen, and Garima Hardiker.
You can use AeroLeads to view verified contact signals for Donny Chai at Dialpad, including work email, phone, and LinkedIn data when available.
Donny Chai holds Master Of Business Administration (M.B.A.), Mba from University Of Auckland Graduate School Of Management.
Donny Chai is listed with skills including Management, Training, Sales, Business Strategy, Leadership, Coaching, Sales Management, and Teaching.
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