Donovan Whiteside Email and Phone Number

Lead Operations- Oversee daily operations, ensuring efficiency and effectiveness across all activities.Team Leadership- Manage and develop staff, fostering a positive and productive work environment. Lead a team of 25-50. Process Optimization - Identify and implement improvements to boost productivity, reduce costs, and enhance customer satisfaction.Inventory & Quality Control - Manage vehicle inventory and ensure all vehicles meet company standards for safety and cleanliness.Customer Support - Work with customer service to promptly resolve inquiries and issues.Budget Management - Oversee the operational budget to meet financial targets.Compliance & Reporting - Ensure compliance with policies and regulations, and provide regular performance reports.

My responsibilities consisted ofLogging in vehicles and visitors arriving and leaving.Managed all inbounds and outboundsTook inventory and logged vehiclesRecorded truck numbers and checked documentationAssessed refrigeration levels and recorded diesel levels.I was an integral part of our P&G’s quality assurance system.My duties also includedManaging the shipment of all products, materials, and supplies.Collaborate and communicate with logistics technicians, customer service representatives, service providers, and others involved in the shipment our products.Tracked, traced, and updated the status of outgoing shipments.Maintained a clean, neat, and member-ready area.Maintained an accurate log sheet of daily moves, scanning inventory, and counting accurately.Engaged with vendors and drivers with a positive attitude.Provided additional backup support for shipping and receiving departments.As a result, I have helped P&G run more efficiently by managing complex documentation, maintaining quality assurance and keeping a good report with customers.

Secure interviewer availabilityCoordinate with clients or other administrative individualsCoordinate interviewsManage candidate communicationsWork closely with multiple Recruiters on offer letters and on-boarding requirementsDistribute detailed job orders to recruiters and staffing vendorsEstablish and highlight sense of urgency on priority jobsShortlisting/Advertising

• Handled routine picking, receiving, shipping, and packing functions by established work processes• Focused on supporting the store warehousing, operating and selling processes, customer service, and helping the store achieve or exceed sales and profit goals on a daily, monthly, and annual basis. • A key to accountability is ensuring overall customer satisfaction throughout the sales and product delivery process for products to be shipped according to the delivery orders• Worked in a safe environment with heavy machineryEnsure high levels of customer satisfaction through excellent sales serviceAssess customer's needs and provide assistance and information on product featuresWelcome customers to the store and answer their queriesFollow and achieve the department’s sales goals on a monthly, quarterly, and yearly basis“Go the extra mile” to drive salesMaintain in-stock and presentable condition assigned areasActively seek out customers in-storeRemain knowledgeable on products offered and discuss available optionsProcess POS (point of sale) purchases

A valet is a position located in many full-service hotels and other high-end establishments. I worked at the Westin Peachtree Plaza as a valet. A valet greets guests upon their arrival and provides exceptional customer service by parking and retrieving their vehicle in a timely manner as well well as respectfully .Additionally, a valet ensures the parking area is clean and safe. They welcome questions from guests and recommend local places to visit and top attractions. Dealt with many high end customers with respect and built many healthy relationships . Wonderful experience with USA parking .

Secured premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. Obtained help by sounding alarms. Prevented losses and damages by reporting irregularities; informing violators of policy and procedures; restraining trespassers.My Duties included Securing public locations before a client attends public events such as award shows, conferences or other public appearancesPerforming background checks for new employees, staff or vendorsEscorting the clients in public settingsManaging large crowdsIdentifying suspicious behavior or unauthorized peopleDriving the client and safely fleeing the scene of a security threatChecking for vulnerabilities at the client’s home and public venuesunarmed Security OfficerPerformed effective crowd control for CONCERTSMonitored security surveillance equipmentConducted hourly dispatch reportsFollowed all security and safety regulationsExcellent attention to detail during emergency situations3 years of security experience

I inspect and test the functionality of appliances like refrigerators, washers, and dryers, making necessary adjustments during initial installations. Using plumbing and hand tools, I level washing machines and connect hoses to water pipes. I dismantle and reinstall existing kitchen cabinets, as well as assemble and install prefabricated cabinets alongside appliance setups. Additionally, I provide customers with guidance on appliance usage and maintenance, including emergency service contacts. Moreover, I ensure the proper lighting and adjustment of pilot lights on gas stoves, while also conducting thorough examinations of valves and burners for potential gas leaks and ensuring flame specifications are met.

Performed various tasks, including handling of cash register and taking of orders from customers. Maintained exceptional customer service as I handled money and transactions. Worked very efficiently in pushing products out in a fast pace.Provides a positive customer experience with fair, friendly, and courteous service.Registers sales on a cash register by scanning items, itemizing and totaling customers’ purchases.Resolves customer issues and answers questions.Bags purchases if needed.Processed return transactions.Itemized and totaled purchases by recording prices, taxable and nontaxable items; and operating a cash register.Entered price changes by referring to price sheets and special sale bulletins.Discounts purchases by redeeming coupons.Collected payments by accepting cash, check, or charge payments from customers and makes change for cash customers.Verified credit acceptance by reviewing and recording driver’s license number; and operating credit card authorization systems.Balanced cash drawer by counting cash at beginning and end of work shift.Provided pricing information by answering questions.Maintained checkout operations by following policies and procedures and reporting needed changes.Maintained a safe and clean working environment by complying with procedures, rules, and regulations.Contributed to team effort by accomplishing related results as needed.