Amanda Donovan Email & Phone Number

Lakeville, Mn, Us

United States

Minneapolis, Minnesota, United States

Supports the day-to-day management of coaching programs. Manage relationships with coaches, client coachees, and others on the wider Talking Talent team. Use strong project management and organization skills to coordinate, launch and support client programs. Support the coaching team with webinars as needed (set up, coordinate with client, troubleshoot, send reports and recordings). Responsible for updating Sales Force with client and program data.

Minneapolis, Minnesota

Support the Consulting Practice in organizing and executing large scale training seminars. Create and execute project plans for course development and launch courses in the learning management system. Maintain integrity of data in various tools, preparing status reports, updates and partner with others through the development and implementations process for each training program. Ensure consistent needs are addressed across lines of business and coordinate with various departments within the organization.

Greater Minneapolis-St. Paul Area

Responsible for assisting in the execution of learning strategies, assisting Learning Manager and Directors in the execution of learning strategies, coordinating learning solutions from inception to completion and partnering with others to administer and coordinate responsibilities. Collaborate with other in the department to identify and execute on projects that support continuous improvements and apply relevant curriculum knowledge to promote the business with learning-related tasks.

Minneapolis, Minnesota

Analyzed and audited Point of Sale (POS) system, trained team and provided recommendations to transition from existing system to new POS system. Collaborated with appropriate partners regarding the layout of the POS system for optimal efficiency. Supported business partners with projects and assignments that benefited their area of expertise. Solicited feedback from store team members utilizing multiple tools.

Responsible for maintaining Target Brand on the sales floor through sign and label maintenance and proper presentation of merchandise. Provided excellent guest service. Evaluated team members on coaching and performance reviews. Provided training to new team members on Target Brand and guest service; District trainer to all new Team Leaders.

Eden Prairie, Minnesota

Responsible for maintaining and preparing training materials for participants, facilitators and leadership team. Evaluated the learning and development program, managed files, records and training program database that included: class and trainer information, class attendance and evaluation documents, program budget expenses and meeting agendas and minutes. Ran and analyzed reports of course metrics including some courses, participants, evaluation, measurement and cost. Calculated the costs and benefits of training programs, coordinated and reported metrics. Administered training and development payables.

Coached managers through all employee relations issues, investigated and resolved escalated employee relations issues including corrective action, complaint resolution, discipline and discharge. Managed the performance management process and participated in succession planning. Set expectations, provided formal appraisal and ongoing coaching and feedback. Minimized organizational risk by ensuring store compliant with state and Target employment regulations. Maintained up-to-date knowledge of employment law including EEO, Affirmative Action, Disability, Civil Rights and other employee protection laws.

Bachelor Of Arts (Ba), English Language And Literature, General

Activities and Societies: Student Government, Delta Zeta Sorority, Dorm Monitor

Education record