Donovan Pfeifer Email & Phone Number

Everett, Washington, United States

Greater Seattle Area

Quality Management System for AS9100 certification:- Continue to maintain certification via successful internal and external audits- Led an entire overhaul of QMS documentation to simplify processes and create references to better align with Teague’s ways of working and drive engagement with the quality system- Devised a new approach to internal auditing by role rather than by process, which simplified the auditing process and reduced disruption for the teams being audited- Develop and provide training across the company Export Compliance Program and maintenance of DECCS registration:- Maintain registration with DECCS to enable Teague’s work on ITAR-controlled projects- Provide guidance and training to project teams, Procurement, Project Management, and Business Development when working with export-controlled projectsEnvironmental Health and Safety program:- Manage the Associate Manager in charge of the safety committees, safety incident reporting, and safety improvements across Teague- Led the COVID response committees to develop policies, communications, and tools for employees as we dealt with the pandemic, including a COVID portal to share information, tracking and handling of exposures and cases, and reporting in all directions about changes in policies or regulation

Everett, Wa

Manage a portfolio of technical projects ranging from electro-mechanical systems design to full-scale mockup builds for the aerospace industry:- Developing technology to support dynamic mockup lighting and interconnected devices- Supporting the client's large-scale technical experiments for aerospace deployment and end-customer feature evaluation- Developing high-precision mechanical systems for user controls- Developing new interface devices and systems for flight control networksDevelop processes for better ways of working and support better communication: - Collaborative problem solving - understanding the real root causes and developing sustainable responses (internal resourcing requests, 5-whys and scenario-based root-cause discovery)- Current-state process analysis - getting to the truth of how we work (uncovering presumptions and respectfully making cross-functional tensions transparent)- Fostering cross-discipline communication to understand the valuable (and non-valuable) work

Everett, Wa

Program Management:- P&L responsibility of several customer accounts- Daily customer communication and relationship building- Guided a cross-functional team through new product introductions and any production or processing issues- Ensured on-time delivery from manufacturing by understanding all aspects of production and the supply chain, including BOM structures, materials planning, costing, and quality processes- Reported weekly business metrics to the executive team including margins, quality, OTD, inventory, and other areas of focus Process improvement leadership: - Developed a Continuous Improvement program including Kaizen planning, Training and Communication plan, Tools and Templates, and direct leadership of kaizen events and problem solving at all levels of complexity.- Led a joint kaizen with a customer to implement a lean supply chain method to reduce months of excess inventory. - Implemented a SharePoint portal for Kaizen and Problem Solving tracking, and for archiving Lessons Learned

Managed a portfolio of New Product Development projects at all levels of complexity with broad cross-functional, cross-organizational teams and external partners. Planned and executed all phases of product development cycle from concept and justification through manufacturing and closure. Proficient in agile and traditional techniques using visual management, daily management, formal problem solving, customer-driven requirements, and rapid prototyping in a lean product development environment. Projects include: - Fluke 1587 FC Insulation DMM developed using agile, cross-functional, co-located team. Spearheaded new program management techniques that reduced the schedule by 4 months and completed 25% under budget - Initiated project proposal with potential business partner in England to develop a Scope of Work as part of an adjacent market initiative- Fluke 719Pro Electric Pressure Calibrator, Fluke 721 Precision Pressure Calibrator, and 709H Precision Loop Calibrator, developed as integrated projects with a recently acquired partner - Organized and completed internal IEC 61010 3rd Edition compliance program spanning entire Fluke product catalog to ensure compliance with updated electrical safety standards Led process improvements and project planning using kaizen and other lean product development techniques. Certified internally as an ISO 9000 auditor. Process improvement leadership includes:- Developed corporate-level best practice framework for New Product Development at Danaher Business System Office event- Contributed to new processes at DBS Corporate level events for Speed Design Review and Value Stream Mappping- Led VAVE and cost reduction events for existing products- Developed and deployed Risk Assessment process and tools with cross-functional kaizen- Led Manufacturing Standard Work, Standard Work, and 3P kaizens- Used problem-solving techniques at all levels, from informal A3 to full DBS PSP

Managed a group of 11 individuals composed of Manufacturing Engineers, Test Engineers, and Technicians that sustain manufacturing of products in a lean manufacturing environment. Also oversaw technical service technicians and measured, analyzed, and reported ongoing product quality metrics.

Plan and schedule multi-functional resource activities to meet project milestones and deliver a quality result. Lead cross-functional project teams to address critical project aspects to overcome risks and obstacles and meet project time-to-market expectations. Improve Project Management practices internally by collaborating with other Project managers and establishing best practices.

Managed all facets of college hire program for engineers: Coordinated work assignments and mentoring partnerships for participants. Collaborated with HR to implement college recruiting across the country. Coordinated training in Fluke Networks’ core technologies. Developed program policies for education, mentoring, communication, etc. Developed processes for work assignment management. Acted as mentor and coach to entire group of participants for policy and other company-related issues.

Planned, developed, and performed product verification (QA) for emerging products. Used the customer’s perspective to verify that product features and usability met the desired standard of quality. Upheld and defended Fluke Networks’ brand reputation by insisting that products are of high quality. Lead role involved planning resource needs, presenting results to management review, and delegating projects to the appropriate engineer.

Taught sophomore Large-Signal Amplifiers course for electronics program.

Mba, Business Administration And Management, General

Bsee, Electrical Engineering

Bseet, Electronics Engineering Technology