Don Pham Email & Phone Number

Sugar Land, TX, US

Austin, Texas, United States

• Luminex Corporation - A Diasorin Company
• Executed 20+ instrument setup, including conducting operations capability tests, updating firmware, and configuring equipment for specific assay testing.
• Calibrated optical component on instruments by executing test scenarios with 6 experimental assays.
• Diagnosed issues with pipette engagement and tested solutions to prevent malfunctions by troubleshooting event logs and utilizing LabVIEW; reduced failure rate by 30%.
• Analyzed thermal welder overweld issues by modifying bracket length and using thermal coupling to analyze temperature differences.

Freeport, Texas, United States

• Texas EDC/VCM - Unit 5
• Reviewed past inspection history and extended relief device intervals to enhance plant reliability and safety.
• Executed extensions of 198 relief devices, resulting in approximately $594,000 in cost savings.
• Implemented a two-stage approach for extensions based on OASIS manual rules and inspection intervals.
• Contributed to plant safety and operational efficiency through improved relief device maintenance strategies.
• Conducted a cost analysis for filter system replacements and reached out to vendors for solutions.

Sugar Land, Texas, United States

• Manage efficient daily operations by multitasking between assisting cashiers and swiftly attending to customer requirement and needs
• Providing excellent customer service to +150 customers daily by effectively addressing any inquiries or concerns with strong communication skills and a positive approach.