Chief Of Operations/Owner
CurrentDelivering high-value cargo to 48 states, meeting or exceeding delivery deadlines.Implement prudent route planning and navigation strategies to reduce transit times by 100%.Conduct load and inventory checks accurately and report discrepancies to dispatch shippers and receivers.Organize deliveries with manufacturers and supervisors per week for cost-effective transportation methods.Ensure 100% compliance with U.S. Department of Transportation regulations, passing pre and post-trip inspections and adhering to electronic logging devices and Hours of Service (HOS) regulations.Manage inquiries, concerns, and requests from both dispatchers and customers while displaying exceptional communication and customer service expertise to enhance customer satisfaction rate and repeat business.Oversee all aspects of the delivery process, ensuring cargo reaches its destination on time and in optimal condition.Abiding by all safety rules, traffic regulations, and SOPs to prioritize well-being of oneself and others on the road.Perform daily preventative maintenance, including fueling, cleaning, and tire/light performance inspections, resulting in a significant decrease in vehicle breakdowns.Guaranteed the secure loading of cargo while following all safety rules and traffic regulations, prioritizing a safe and compliant transportation environment.Managed databases and steered inventory counts, reconciling actual stock counts with computer-generated reports, concurrently confirming accurate completion of pick-up, delivery, and vehicle condition reports.