Đức Phạm Email & Phone Number

Ho Chi Minh City, Vietnam

- Implemented monetization strategies that significantly increased revenue streams for multiple games, driving profitability and long-term sustainability.- Utilized advanced data analytics techniques to analyze player behavior, identify trends, and inform decision-making processes.- Collaborated cross-functionally with development, marketing, and QA teams to ensure alignment with product goals and timelines.- Managed project timelines, resources, and tasks effectively, resulting in on-time delivery of high-quality game content and updates.- Conducted post-launch analysis to evaluate performance, gather user feedback, and iterate on product improvements for enhanced player engagement.

- Drive user acquisition and growth for the webshop by implementing strategic initiatives to increase visibility and engagement.Collaborate closely with the marketing team to develop and execute campaigns to promote the webshop and expand its reach among players.- Design and manage a special VIP care program aimed at retaining and attracting VIP customers, offering exclusive offers, dedicated customer support, and special perks.- Measure and track key metrics related to user acquisition, revenue, and customer loyalty, using data-driven insights to inform decision-making processes.- Strive to position the webshop as a valuable asset for both players and the company, contributing to revenue growth, and long-term customer loyalty.

- Played a key role in managing the launch and operations of various gaming products, including "Perfect World VNG: Fly with Me" in Southeast Asia.- Contributed to the planning and execution of targeted in-game campaigns across multiple products to achieve business objectives.- Utilized data analysis to provide insights and suggestions for improving user experiences and key performance metrics.- Collaborated closely with cross-functional teams to ensure coordinated efforts and alignment with overall goals.- Actively sought opportunities for professional growth and development within the gaming industry.

As a Product Operations Executive with a strong background in the gaming industry, I am responsible for the successful operations of "AU Mobile Indonesia", the Bahasa version of Au Mobile - VTC Mobile. I am responsible for creating in-game events and campaigns to drive the product to reach its financial and non-financial targets. My goal is to ensure the game remains engaging and successful for the players and to achieve the set targets for the company.