Doorgesh Ramchurn Email & Phone Number

Brisbane, Queensland, Australia

Brisbane City, Queensland, Australia

***Assisting with Home and Motor Insurance quotes***Customer account maintenance and support***Daily KPI’s

Brisbane, Queensland, Australia

*Assisting customer with daily products and services*Assisting customers with optimum/tailored solutions regarding current or future potential services*Team culture facilitator

Brisbane, Queensland, Australia

*Joined as waiter in Feb 2017 - appointed assistant manager after 6months andreached the position of manager in June 2019*Managed, supervised, and trained over 20 employees in a fast-paced restaurant*Provided exceptional, friendly, and fast service in a 80+ seat restaurant*Maintaining an average of 90% in customer satisfaction on a month, achieving100% on few occasions*Maintaining a weekly average of 30% of food cost and below 25% for labour costs***Decreased the operational expenses by 13% in my first 6 months***Weekly and monthly stock count and formal reporting***Daily customer relationship management***Worked whole period during Covid19 and stayed in line with new Covid19-relatedguidelines (year 2020)

Acacia Ridge

* Provide on-site support to our for daily stock and traffic management* Consistent liaison with customer's management and analyse daily requirements and quality assurance* Manage and coordinate various tasks and ensure completion within deadline(EOD)* Develop creative solutions to satisfy customer requirements. * Monitor and update database information related to customer assignments.* Prepare customised reports to reflect daily operations and customer demands. * Maintain and respect a safe working environment for onsite employees and customers.

Brisbane Cbd, Australia

* Calling potential clients (employers) to get their business, that is, to see if and how PMHRS could assist them with their recruitment needs* Drafting advertisements for same clients mentioned above and placing them on Seek/newspapers* Recruitment and Selection of candidates to put forward to clients* Interviewing future potential candidates* Reference Checking* Liaising with clients and finalise placement of candidates

Brisbane City Council

* Receiving inbound and making outbound calls* Assisting customers with their claims* Tasks include: repairs progress calls, repairs completed calls, blue ribbon approaching date, quality repair calls, assessment outcome calls

Responsibilities:o Uploading and unloading of trucks and binso Offsiting: deliveries and pick ups

Liquor Stock Controller Responsibilities:Responsible for stocktaking of Liquor and dispatching them

One and Only chain of Hotel), Mauritius ResponsibilitiesCashierCheck-in and check-out of guestHigh level of customer service

Handling of guests accountsInbound and outbound callsWelcoming guests and giving relevant informationCashier

Selling suitsCleaningCustomer Service

Bachelor; 2011, Business; Human Resource Management

Activities and Societies: Winner of Mixed Soccer Tournament at Griffith University

Diploma Of Commerce, Business

Bachelor (Honors), Management

System. (Completed three semesters)

National Trade Certificate 2, Front Office Management

Reception and Guest Relations

Cambridge 'A' Level Higher School Certificate

2004: Cambridge 'A' Level Higher School Certificate (Equivalent to