I’m an innovative Product Manager at Anchor Industries, Inc., specializing in safety pool covers. My journey into product management is rooted in a strong foundation of customer service, developed during my time in restaurant management. This experience instilled in me the importance of creating exceptional customer experiences, a principle that I carry into my current role.With a background in financial accounting from US, I bring a solid understanding of the financial aspects of product management, which complements my passion for driving product excellence and strategizing for market expansion. My approach is customer-centric, always keeping account management and customer service at the forefront of my strategies.I am particularly passionate about UI and UX design, and I take pride in helping to develop and manage our online dealer portals and configurators. These tools are crucial in providing seamless and intuitive experiences for our dealers, and I’m dedicated to continuously improving them to meet and exceed user expectations.As a lifelong learner and avid reader, I constantly seek new knowledge to enhance my skills and stay ahead in the industry. My goal is to transition into a director or VP role in sales or market strategy, where I can continue to drive growth and innovation while maintaining a strong focus on customer needs.Outside of work, I have a wonderful family, including two cats, one dog, and an amazing husband. We love spending our vacations visiting family in Mexico, enjoying the rich culture and warm connections.