Dorcas Quartey Email & Phone Number

Dartford, England, United Kingdom

London, England, United Kingdom

•First contact with all creditors who may have queries regarding outstanding invoices or payment issues by telephone or email. Use of Microsoft Dynamics AX 12.• Dealing with a Large number of Invoices per month and ensuring all invoices are correctly coded, posted, authorised to be paid within creditors time restrictions.• Maintaining historical records by filing documents.• Verifying vendor accounts by reconciling monthly statements and related transactions.

London, England, United Kingdom

• Responsible for training and mentoring new employees.• Generated monthly statements and accounts reconciliation across 7 large London hotels whilst pursuing outstanding invoices and account queries.• Issued credit notes to main suppliers, travel agents as well as private customers.• Created and maintained customer files, responded to telephone queries from customers, travel agents and hotels.• Responsible for accounts complaints, non-payment issues and setting up repayment plans.• Liable for cash allocation