Dorcas Andrew
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Dorcas Andrew Email & Phone Number

Customer Service Representative | Virtual Assistant | Building Lasting Customer Relationships | Student at World Spirit of the Game Foundation (SotG Global)
Location: Stockholm, Stockholm County, Sweden 10 work roles 6 schools
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Role
Customer Service Representative | Virtual Assistant | Building Lasting Customer Relationships | Student
Location
Stockholm, Stockholm County, Sweden
Company size

Who is Dorcas Andrew? Overview

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Quick answer

Dorcas Andrew is listed as Customer Service Representative | Virtual Assistant | Building Lasting Customer Relationships | Student at World Spirit of the Game Foundation (SotG Global), a company with 3 employees, based in Stockholm, Stockholm County, Sweden. AeroLeads shows a matched LinkedIn profile for Dorcas Andrew.

Dorcas Andrew previously worked as Volunteer Coordinator at World Spirit Of The Game Foundation (Sotg Global) and Customer Service Representative at Futabet, Drc. Dorcas Andrew holds Master'S Degree, Psychology from Stockholm University.

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World Spirit of the Game Foundation (SotG Global)

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Profile bio

About Dorcas Andrew

Customers are the reasons businesses thrive. Every bad customer service I receive further strengthens my resolve to send customers home contented and satisfied after each encounter with me. People have tough situations ongoing in their lives. In a bid to impact the world positively, I constantly work to remain that empathetic professional you'd be glad you met at the reception arena, especially during a really stressful day. During my career, I have gained a breadth of international knowledge and exposure both onsite and remotely. This includes 2 years of working as an English Language Instructor in the Benin Republic, almost 2 years of working here as a Customer Service Representative here in the DRC and months of working remotely on Upwork. I embrace and adapt to change, systems, and people easily. I'm well versed in verbal and oral communications, building lasting customer relationships, phone, chat and email support, and a variety of VA duties among which are project/client management, appointment, and calendar scheduling, Email organization, data entry, Internet research, flight booking, and hotel reservations, etc.Want to keep your customers satisfied and retained or a VA to make your life easier?Then get in touch!

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Dorcas Andrew's current company

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World Spirit of the Game Foundation (SotG Global)
World Spirit Of The Game Foundation (Sotg Global)
Customer Service Representative | Virtual Assistant | Building Lasting Customer Relationships | Student
Employees
3
AeroLeads page
10 roles

Dorcas Andrew work experience

A career timeline built from the work history available for this profile.

Volunteer Coordinator

Current

Remote

  • Actively coordinating with a team of ambassadors globally to inspire and empower individuals andorganizations to take personal accountability for their impact on the world.
Mar 2022 - Present

Customer Service Representative

Current
Futabet, Drc

Congo (DRC)

  • Actively providing quality Customer Support to ensure punters' and agents' satisfaction
  • Constantly updating customer service database for proper organization
  • Daily engaging punters and company agents via phone conversations, chats, or emails for clarification ofproduct specifications.
  • Continuously boosting the brandโ€™s image through proper social media handling, monitoring, and prompt response to engagements.
Apr 2021 - Present

Recruitment Specialist

Rm Square

New York, United States

RM Square is an affiliate of Ripple Match. Ripple Match is the career matching platform that brings your dream job or internship to you. Finding your next opportunity is simple: Get matched with top employers and fast track to the interview. No more getting ghosted after spending hours applying on job boards.RippleMatch is the new way to find work!

Aug 2022 - Sep 2023

Brand Ambassador / Representative

โ–ถ๏ธŽ๐—š๐—ฒ๐˜ ๐Ÿญ๐Ÿฌ๐Ÿฌ% ๐—–๐—น๐—ฎ๐—ฟ๐—ถ๐˜๐˜† ๐—ผ๐—ป ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ต๐—ฒ๐—ฎ๐—น๐˜๐—ต, ๐—ณ๐—ถ๐˜๐—ป๐—ฒ๐˜€๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—ถ๐—บ๐—ฝ๐—ฟ๐—ผ๐˜ƒ๐—ฒ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฏ๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€: In a 20minute Goal Analysis Call I will uncover all the areas you can improve to start seeing 10x the results you're seeing now in your personal health. You're mental wellbeing and productivity. I will give you an exact strategy to implement with or without meโ–ถ๏ธŽ ๐„๐ฏ๐ข๐๐ž๐ง๐œ๐ž-๐๐š๐ฌ๐ž๐ ๐‘๐ž๐š๐ฅ ๐‹๐ข๐Ÿ๐ž.

Sep 2022 - Dec 2022

Outreach Specialist

United States

  • Achieved higher donations resulting from excellent rapport with prospective donors.
  • Generated and disseminated highly standardized Emails that boosted the outreach output.
Feb 2022 - Apr 2022

Call Setter/ Virtual Assistant

London, England, United Kingdom

  • Increased the number of booked calls with excellent rapport with prospects and leads via chat/Texts.
  • Boosted the company's image via a systematic approach of content posting and prompt response to messages and comments
Jan 2022 - Apr 2022

French Language Instructor

St. Catherineโ€™S International College

Ibadan, Oyo, Nigeria

  • Promoted studentsโ€™ interest in the French Language with the aid of a planned lesson and an excellent delivery pattern.
  • Achieved the daily use of the French language in the school with the creation of a functional French club
Feb 2018 - Mar 2021

English Language Instructor

Langspace International

Cotonou, Benin

  • Increased the interest of French Nationalities for English Languages with the use of conversational and interactive classes.
  • Ensured studentsโ€™ success in DALF with the aid of lessons well-tailored for language evaluation exercises.
May 2015 - Aug 2017

Hotel Receptionist

Lord P International Hotel

Port Harcourt, Rivers, Nigeria

  • Converted leads to sales with the application of excellent customer service skills.
  • Ensured guest retention and boosted the income flow to the company through active listening, prompt conflict resolution aptitude, and the escalation of difficult issues.
Mar 2014 - Oct 2015

Consultant

Presidential Amnesty Program, Niger Delta

Port Harcourt, Rivers, Nigeria

  • Boosted the productivity level of Ex militants with the aid of sensitization programs and interviews.
  • Curbed the prevalence of post-traumatic stress disorder in Ex militants through effective communication of psychological assessment results to the concerned departments.
Mar 2009 - Sep 2011
Team & coworkers

Colleagues at World Spirit of the Game Foundation (SotG Global)

Other employees you can reach at spiritofthegame.org. View company contacts for 3 employees →

6 education records

Dorcas Andrew education

Post Graduate Diploma - Pgd, Foreign Languages And Literatures, General, Distinction

Activities and Societies: Study of French Grammar, Literature, Speaking practices, Project writing and defenceTheoretical aspect ( study.

Diplรดme ( B2 ), French, Distinction

Centre Bรฉninois Des Langues ร‰trangรจres (Cebelae) Benin Republic

Activities and Societies: French Grammar , Literature, Speaking PracticesAcquisition of French knowledge in a Francophone country.

B1, French, Distinction

Alliance Franรงaise, ู‹Port Harcourt,Nigeria.

Activities and Societies: French Grammar, French Literature, Communication PracticesClassroom activities Activation of the speaking.

Bachelor'S Degree Of Science ( Bsc Hons), Psychology, 2Nd Class Upper Division

Activities and Societies: Classroom Activities Team work Evaluations NAPS ( National Association Of Psychology Students )Study of human.

FAQ

Frequently asked questions about Dorcas Andrew

Quick answers generated from the profile data available on this page.

What company does Dorcas Andrew work for?

Dorcas Andrew works for World Spirit of the Game Foundation (SotG Global).

What is Dorcas Andrew's role at World Spirit of the Game Foundation (SotG Global)?

Dorcas Andrew is listed as Customer Service Representative | Virtual Assistant | Building Lasting Customer Relationships | Student at World Spirit of the Game Foundation (SotG Global).

Where is Dorcas Andrew based?

Dorcas Andrew is based in Stockholm, Stockholm County, Sweden while working with World Spirit of the Game Foundation (SotG Global).

What companies has Dorcas Andrew worked for?

Dorcas Andrew has worked for World Spirit Of The Game Foundation (Sotg Global), Futabet, Drc, Rm Square, Mindbody Online Coaching, and Upwork.

Who are Dorcas Andrew's colleagues at World Spirit of the Game Foundation (SotG Global)?

Dorcas Andrew's colleagues at World Spirit of the Game Foundation (SotG Global) include Spirit Of The Game Foundation Brasil, Spirit Of The Game United States, Simonetta Gedda, Harri G., and Amin Sadath.

How can I contact Dorcas Andrew?

You can use AeroLeads to view verified contact signals for Dorcas Andrew at World Spirit of the Game Foundation (SotG Global), including work email, phone, and LinkedIn data when available.

What schools did Dorcas Andrew attend?

Dorcas Andrew holds Master'S Degree, Psychology from Stockholm University.

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