Trained teammates on how to optimise customer experience for higher sales.Leading the team; I recruited, trained and developed the staff of the company.

I successfully led an identification card programme, which ensured farmers and their families were duly registered with the schemeI managed farmer complaints across the region, allocating each case to the appropriate department for resolution in a timely manner.

I supported generating sales leads.I provided information on company products and services to customers.

I provided information on company products and services to customers.I helped resolve cumbersome customer complaints that enhanced client satisfaction and loyalty.