- More than 21 years of experience in the banking industry and nearly 20-years on the global market operations. Familiar with front to back process and professional knowledge of Fixed Income products (workflow and regulations of Bond and Repo settlement thru EBTS and OTC and Short-term bills such as T-Bills and NCD), Bond Agency, Referral Licence, Derivatives products (FX option, Vanilla and Exotic Swap and Option), FX (Spot, Forward, NDF and SWAP), Money Market, Funding transfer and TW local reporting. - Strong project management skill and organisation, team work, time management, prioritization, problem resolving, logic-analytical and management skills.- Acting as the team head of Global Market Operation to contribute Global market performance reporting framework and address operational issue in close collaboration with all functions of the bank including project manager, compliance officer, front office and tech team.- Equipped with practical skills and knowledge in financial trading and broad knowledge in operation risk managemen
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Vice President, Global Market Operations大華銀行集團 Sep 2019 - Present台灣 台北 -
Avp, Global Market Operations & Middle OfficeBank Of America Feb 2016 - Aug 2019Taipei- Aim to achieve the requirement of Operational Risk head, Risk control team, Compliance officer to update and review Operational Procedures, reduce the settlement and operational risk and improve workflows of Back Officeincluding Fix-Income, Client Onboarding, FX, Funding transfer and Money Market according to previous working expert experience in other foreign financial sectors.-Support CPA firm, global internal audit and local regulators’ audit such as Taipei Exchange, CBC and FSC to complete the audit point.-Interfacing with External and Internal Clients, Compliance office, Front office and Relationship Managers where applicable especially on matters that involve escalation of pending and ageing profiles.-Assist Head of Global Market Operations to supervise and improve daily and monthly settlement process with team members to comply with regional and local regulatory requirement, reduce the settlement issue, operational risk to enhance working efficiency. -Perform change, ad-hoc projects and BCP test including in-house and external systems. -Support FX, Bond and Repo account opening and KYC refresh documentation arrangement, including the collection of client information required to assist the Front Office and APAC KYC team to complete the Know Your Customer and Client Due Diligence Checklist. Comply with the Global Regional Standards and local requirements for onboarding and periodic review and closely work with AML Compliance Officer.-Interpret regulatory or regional policy changes and communicate their implications. Support the development of the business activities (business cases, new products and new activity).-Build up and improve a complete Fixed Income settlement module and relevant new business (Bond, Repo, NCD and T-Bills).-Verify and Approve daily settlement and assist to resolve settlement issues, including Fix-Income products (Bond/Repo/NCD/T-Bills), Fund Transfer, Money Market, FX, Derivatives (IRS/CCS) and Local Reporting -
ContractorThe Bank Of Tokyo-Mitsubishi Ufj Nov 2013 - Mar 2014Taiwan-Verify and renew client’s credit line -Check and renew client’s rating in the bank's system
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Assistant ManagerUbs Investment Bank Apr 2006 - Apr 2013Taipei-Provide supervision and training to a team of clerks-Manage ad-hoc projects and assist in UAT testing, such as planning the transaction process for new products-Ensure timely confirmations (on Trade Date) and daily treasury settlement on prime service trades, such as derivatives (vanilla and exotic OTC, FX options), fix income, foreign exchange and Money Market-Verify book trades and reconcile discrepancies with trade desks and risk classes. -Liaise with Front Office, offshore Middle office, Product Control and external clients to resolve all trade breaks and trade details. -Oversee front-to-back workflow and the impact of the function's activities on the downstream process-Propose potential policy directions based on current industrial data and analyses-Update the procedures of financial products to correspond to the regulations and compliance rules. -
Senior AssociateCiti Feb 2001 - Mar 2006Taiwan-Responsible for processing, confirming, settling and reconciling the transactions completed in the front-office-Work in the fields of fix income, foreign exchange, Money Markets-Prepare treasury-related financial reports and operations statistics-Monitor and conduct statistics on daily cash flow status; and liaise with Treasury Dealing Department to manage bank capital effectiveness-Perform nostro reconciliations, review exception transactions and handle payment investigations -
Administrative AssistantHsbc Commercial Banking Sep 1998 - Jan 2001TaiwanCredit Card Payment Department-Responsible for payment collection -Involved in record keeping and database maintenance
Doreen Chen Education Details
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Icma Centre - Behaviour Finance -
China University Of TechnologyPublic Finance -
Chinese Junior College Of Industrial And Commercial ManagementBusiness Administration
Frequently Asked Questions about Doreen Chen
What company does Doreen Chen work for?
Doreen Chen works for 大華銀行集團
What is Doreen Chen's role at the current company?
Doreen Chen's current role is 大華銀行集團 Vice President.
What schools did Doreen Chen attend?
Doreen Chen attended Henley Business School, China University Of Technology, Chinese Junior College Of Industrial And Commercial Management.
Who are Doreen Chen's colleagues?
Doreen Chen's colleagues are Roxanne Tan, Pisit Thammakittiwat, Kaiwen Chua, Rahim Hussien, Ferry Prayugo, Budianto Chan, Kah Ling K..
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Doreen Chen
Executive Director At Goldman Sachs (Regional Office Management & Apac Document Management)Taipei3cbre.com, hotmail.com, gs.com -
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