Branch Manager
Selma, Texas, United States
• Promoted from Personal Loan Specialist to Senior Loan Specialist then shortly after Branch Manager for surpassing both new money earned and insurance sales goals of more than 150% of target and serving as a mentor to teammates.• Succeeded as top in insurance sales two consecutive years. • Achieved all sales targets for OneMain Financial products, solutions, and initiatives within specific time frames across the installed customer base and new strategic customer opportunities.• Prepared and established money management, insurance products and debt consolidation quotes to district managers and senior underwriters to guide business transactions by creating expectations, next steps and respectfully controlling the timeline of the sale.• Direct communications between clients to resolve issues quickly, resulting in a build of trust and transparency between myself and my clients.• Developed contacts through prospecting and qualification process.• Monitored and prepared reports on personal metrics associated with activity, opportunity creation, former customer and present customer leads.• Developed relations and created business partnerships with third party vendors.• Created action plans to increase productivity and help with organization of daily duties.• Trained all new team members to exceed company goals, maximize profit and growth• Composed cold, warm and collection calls to clients and third-party vendors to make exceptional display of rapport building in order to generate business as well as collecting payments to lower delinquency percentage.• Articulated OneMain Financial solutions, values, and abilities via phone and email.