Doris Brooks Email & Phone Number

Kilgore, Texas

Assists in the implementation of assigned Housing programs including the Housing Choice Voucher (HCV), Desegregated Housing Opportunity (DHO), and/or other Section 8 programs. Performs the processing of applicants including intake, eligibility assessment, admissions, occupancy, and/or portability. Reviews program applications & interviews applicants; verifies the income/financial resources to determine applicant eligibility. Participates in program briefings & educates participants and landlords regarding program services, rights, privileges, responsibilities and contractual obligations. Communicates with participants and/or landlords regarding application status, selection, and denial; notifies applicants in writing of eligibility determination. Calculates rent rates, tenant/family rent shares, and assistance payments to property owners. Prepares Housing Assistance Payment (HAP) contracts, leases, and addendums; participates in the negotiation of contracts and/or repayment agreements as assigned. Assists with yearly re-examination of client case files; evaluates continued eligibility and benefit levels; processes rent adjustments as warranted; notifies tenants/landlords of benefit changes. Conducts a variety of general accounting duties; processes accounts payable/utility invoices, housing assistance/portability payments, and closings for monthly/supplemental check runs. Performs and/or audits case records, files, and related documentation; assists in updating available housing/waiting lists. Responds to tenant and landlord inquiries regarding individual cases and/or program policies. Provides assistance in investigating program abuse and/or fraud; recommends and initiates Termination of Assistance for participant non-compliance or non-performance. Communicates with local social service providers and outside agencies regarding the delivery of program services and/or case specific matters.

Longview, Texas Area