Doris Chen
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Doris Chen Email & Phone Number

Senior Customer Success Manager at Telesign
Location: Shenzhen, Guangdong, China 5 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Senior Customer Success Manager
Location
Shenzhen, Guangdong, China
Company size

Who is Doris Chen? Overview

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Doris Chen is listed as Senior Customer Success Manager at Telesign, a company with 400 employees, based in Shenzhen, Guangdong, China. AeroLeads shows a matched LinkedIn profile for Doris Chen.

Doris Chen previously worked as Customer Success Executive at Infobip and Customer Success Manager at Infobip. Doris Chen holds 学士, 国际经济与贸易 from 暨南大学.

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Email format at Telesign

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Telesign

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Profile bio

About Doris Chen

With rich experience in key account management, enhancing customer satisfaction and driving customer growth, I'm currently working in Telesign as Senior Customer Success Manager to provide Digital Identity solution and CpaaS solution to provide a safe and secure digital world to our customers.

Current workplace

Doris Chen's current company

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Telesign
Telesign
Senior Customer Success Manager
marina del rey, california, united states
Website
Employees
400
AeroLeads page
5 roles

Doris Chen work experience

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Senior Customer Success Manager

Current

中国 广东省 深圳

- Managing key strategic accounts in Greater China and responsible for Net Recurring Revenue & Profit.- Working actively to create cross-sell and up-sell opportunities for existing customers- Building trusted relationship with assigned key accounts

Jan 2024 - Present

Customer Success Executive

中国 广东省 深圳

-Support key CPaaS & SaaS project across whole APAC region-Manage key accounts across APAC, focusing on E-commerce, Fintech, Retail industry-Responsible for cross-sell, upsell growth with full product portfolio

Jan 2021 - Jan 2024

Customer Success Manager

Shenzhen

-Assist in key account management-Help customer reduce cost and workload with omni channels solution-Responsible for revenue growth and profit growth-Won cross-sell and up-sell opportunities in CpasS product portfolio.-Support North APAC team in generating new business by analyzing competitors’ activities and market intelligence knowledge-Act as internal.

Jul 2019 - Jan 2021

Marketing Data Analyst

广州

-In charge of several key accounts, support with advertisement data collecting, data processing and analyzing, reaching 100% clients renewing contracts; -According to different demand of clients, provide service of building Anatomy of a Connected Consumer,consuming habits analysis, interests industry analysis,etc; - Assist clients with precision.

Aug 2018 - Dec 2018

Vice President

Aiesec In JNU

- Be responsible of Global Volunteer department,developed 30 core members,and over 80+ volunteers to 20 countries around the world in 1 year; - Gain Net Promoting Scores of 8.5/10,receiving highly recommendation from volunteers(clients); -Build efficient working process of managing emergency cases, train and assign member to every volunteers; -Carry out.

Jan 2017 - Jan 2018
Team & coworkers

Colleagues at Telesign

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2 education records

Doris Chen education

学士, 国际经济与贸易

Activities and Societies: AIESEC

Education record

深圳实验学校高中部
FAQ

Frequently asked questions about Doris Chen

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What company does Doris Chen work for?

Doris Chen works for Telesign.

What is Doris Chen's role at Telesign?

Doris Chen is listed as Senior Customer Success Manager at Telesign.

Where is Doris Chen based?

Doris Chen is based in Shenzhen, Guangdong, China while working with Telesign.

What companies has Doris Chen worked for?

Doris Chen has worked for Telesign, Infobip, 明略科技集团, and Aiesec In Mainland Of China.

Who are Doris Chen's colleagues at Telesign?

Doris Chen's colleagues at Telesign include Felipe Monteschio, Elena Djordjevic, Mina Puletic, Jelena Bacevic, and Yeison Laiton.

How can I contact Doris Chen?

You can use AeroLeads to view verified contact signals for Doris Chen at Telesign, including work email, phone, and LinkedIn data when available.

What schools did Doris Chen attend?

Doris Chen holds 学士, 国际经济与贸易 from 暨南大学.

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