Doris Dillette Email & Phone Number

Manage temporary/contract staffing divisionHigh volume recruiting including screening, interviewing, coaching, administering assessments, referencing, background checks, on-boarding, placing on assignmentComplex Scheduling and Project ManagementHandle all online job postingsDatabase managementWeekly Metric ReportingInitialize client credit requests and invoice follow-upAchievements:Achieved Gold, Silver and Bronze Certification StatusManpower Staffing Specialist Recognition Program - completed various training courses both online and instructor-led to maintain senior staffing gold/platinum status

Managed all aspects of a small training and education companyAssisted with classroom facilitation on and offsiteCreated marketing materialsMaintained customer databaseHandled all invoicing and payroll management

Interfaced with clients over the telephone and in personEnsured all client turnaround requirements were metAssisted with client programming issuesHandled contract renewals and managed all price increasesMonitored DSO reportsHandled all invoice and production issuesResponsible for weekly reporting

Managed operations for all three shiftsBalanced production and delivery schedulesConducted performance appraisals and discipline issuesInterfaced with clients via telephone and in personManaged inventory levelsImplemented associate recognition programsMinimized waste of resources and materialsOrganized and directed all operations meetings

Assisted Supervisor in prioritizing and scheduling workTrained all new COM OperatorsOversaw production performance and ensured shift turnoverAssumed supervisory responsibility in supervisor's absenceTroubleshoot production and equipment problems.

Bs, Technical Management/Human Resource Management

Aas, Computer Information Systems

Access 2000 Certification