Clinical Case Manager
In this position I provided community based assistance to adults with mental health diagnoses, co-occurring disorders, legal and substance use issues and multiple health concerns in a way that was courteous, responsive, professional, and helpful to the consumer. I assisted consumers with necessary paperwork to obtain or maintain benefits, linked consumers to needed resources, monitored psychiatric stability and medication compliance, assessed risk at each session, coordinated with primary doctors, probation officers and other agencies on the consumer’s behalf and advocated on behalf of consumers or for consumers to obtain necessary services. I performed all duties while maintaining adherence to HIPPA guidelines and using the CHIP system. I was knowledgeable of and able to meet all contractual requirements in a timely manner. I consulted with team members/supervisors as needed to ensure consumer needs were fully met at all times and was able to complete all responsibilities with little to no supervision.