Doris Williams
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Doris Williams Email & Phone Number

Healthcare Professional
Location: Indianapolis, Indiana, United States 10 work roles 3 schools
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Role
Healthcare Professional
Location
Indianapolis, Indiana, United States

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Doris Williams is listed as Healthcare Professional based in Indianapolis, Indiana, United States. AeroLeads shows a matched LinkedIn profile for Doris Williams.

Doris Williams previously worked as Revenue Cycle Service (RCS) Analyst at Indiana University Health and Consumer Services Associate at Anthem, Inc.. Doris Williams holds Bachelor Of Science (B.S.), Psychology from Kaplan University - Indianapolis, In.

Profile bio

About Doris Williams

With over 25 years of experience in the healthcare industry, I am a patient financial services specialist at Indiana University Health, where I provide administrative support and customer service to patients and providers. I have an A.S. in Medical Administrative/Executive Assisting and am working on a B.S. in Psychology, a B.B.A. in Business Administration and Management, which equip me with the knowledge and skills to handle various aspects of healthcare operations and management.My core competencies include healthcare administration, customer service, communication, problem-solving, data entry, Medicare, and medical billing. I have successfully verified, processed, and resolved claims, benefits, and enrollment issues for members and providers, as well as assisted in increasing member engagement and satisfaction. I have also contributed to the training and onboarding of new team members and collaborated with different departments and stakeholders to ensure quality and compliance. I am passionate about helping people and improving the healthcare system, and I am always eager to learn and grow in my field.

10 roles · 29 years

Doris Williams work experience

A career timeline built from the work history available for this profile.

Revenue Cycle Service (Rcs) Analyst

United States

Medical Billing , Follow-up and Appeals for Multi-specialty Pediatric group. * Claim review, correction and submission to payers. * Billing Follow-up, verify inaccuracies via remit or EOB, denial reasons, correction and resubmission or appeals * Strong and concise communication with provider office, insurance payer and/or patient.* Verify accuracy of payments posted

Sep 2020 - Dec 2023

Consumer Services Associate

Indianapolis, Indiana Area

* Understands and communicates the benefit design packages to members as defined by employer. * Interacts with members verbally and in written form to ensure appropriate engagement is achieved. * Interprets plan benefit design, resolves claim, benefit, and enrollment issues while making a connection during the contact. * Assist in increasing member's engagement into appropriate programs and offerings. * Acts as trusted advisor and educator on health care related inquiries… Show more * Understands and communicates the benefit design packages to members as defined by employer. * Interacts with members verbally and in written form to ensure appropriate engagement is achieved. * Interprets plan benefit design, resolves claim, benefit, and enrollment issues while making a connection during the contact. * Assist in increasing member's engagement into appropriate programs and offerings. * Acts as trusted advisor and educator on health care related inquiries. * Utilize team-oriented resources in order to specialize in various clients with excellence. * On-boarding and training of new team members.* Experienced in customer service; excellent communication both verbal and written; and problem solving skills. Show less

Mar 2017 - Jan 2019

Indexer Clerk Ii

Anthem, Inc. National Government Services

Indianapolis, Indiana Area

* Receipt, verification, data entry of Medicare Participation Application - Provider Enrollment Dept., paper and online applications for participation in Medicare Part A & B program. * Application inventory distribution and assignment to processing specialists. * Assist Provider Enrollment Specialist with knowledge and research to complete application process.* Management & distribution of CMS tie-in notices (approval and/or denial letters). * Verification of credentials… Show more * Receipt, verification, data entry of Medicare Participation Application - Provider Enrollment Dept., paper and online applications for participation in Medicare Part A & B program. * Application inventory distribution and assignment to processing specialists. * Assist Provider Enrollment Specialist with knowledge and research to complete application process.* Management & distribution of CMS tie-in notices (approval and/or denial letters). * Verification of credentials and application data via the PECOS website. * On-boarding assistance and training of newer indexers. Team oriented environment. Show less

Jul 2014 - Mar 2017

Provider Enrollment Specialist I - Wellpoint/Anthem/National Government Services

Kelly Services - Contractor

Indianapolis, Indiana

* Process Provider (dr, nurse, etc.) Medicare Part B, participation applications for providers desiring to participate in the Medicare Part B program. * Verification of Provider's credentials and utilizing service federal and state organize provider's fitness for participation by Medicare standards.* Communicate with applicants either orally, written and electronically to completion of application process.* Effective team building exercises initiated in order to support other… Show more * Process Provider (dr, nurse, etc.) Medicare Part B, participation applications for providers desiring to participate in the Medicare Part B program. * Verification of Provider's credentials and utilizing service federal and state organize provider's fitness for participation by Medicare standards.* Communicate with applicants either orally, written and electronically to completion of application process.* Effective team building exercises initiated in order to support other team members issue resolutions. Show less

Aug 2013 - Jul 2014

Medical Billing Specialist

Indianapolis, Indiana Area

* Specialty Medicine Billing Team - 3 years; Anesthesia Billing Team - 1.9 years* Charge entry of billing day sheet into system to generate claim to insurance carriers.* Identify and bill primary, secondary or tertiary insurances.* Client and carrier payment posting; customer billing and collections.* Follow up on unpaid claims within standard billing cycle time-frame. Resolve reimbursement issues and work with collection agencies.* Communicate effectively with… Show more * Specialty Medicine Billing Team - 3 years; Anesthesia Billing Team - 1.9 years* Charge entry of billing day sheet into system to generate claim to insurance carriers.* Identify and bill primary, secondary or tertiary insurances.* Client and carrier payment posting; customer billing and collections.* Follow up on unpaid claims within standard billing cycle time-frame. Resolve reimbursement issues and work with collection agencies.* Communicate effectively with client, insurance companies and customers (patients). * Efficient and time-sensitive resolution to billing issues, problem solving skill utilized.* Excellent customer and provider relations skills and team building company modules used. Show less

Apr 2008 - Oct 2013

Property Manager

Arsenal Investments, Llc

Indianapolis, Indiana Area

* Manage rental, housing flips and commercial properties for lease. * Manage tenant lease applications, verification and processing, as well as authorize tenant occupancy. * Maintain great customer, staff and contractor relationships * Utilize customer service, problem solving and staff organizational skills.* Employ excellent oral and written communication. * Methods and promotions (events, dinners, etc.) to garner new clientele and establish long term relations with… Show more * Manage rental, housing flips and commercial properties for lease. * Manage tenant lease applications, verification and processing, as well as authorize tenant occupancy. * Maintain great customer, staff and contractor relationships * Utilize customer service, problem solving and staff organizational skills.* Employ excellent oral and written communication. * Methods and promotions (events, dinners, etc.) to garner new clientele and establish long term relations with contractors or potential clients. * Proficient in Microsoft Office; Word, Excel, PowerPoint and Outlook.* Accurate accounting, billing and budgeting.* Team oriented and delegations skills utilized in order to effective run this operation.* Volunteerism – Veteran’s program participation established for community outreach. Show less

Mar 2007 - Dec 2010

Claims Analyst

Phoenix, Arizona Area

Analyze bulk claims & negotiate reimbursement settlements. Provider relations responsibilities. This was contract position.

Nov 2005 - Sep 2006

Medical Office Administrative Assistant

Barbara S Isaacs, Md

Louisville, Kentucky Area

Responsible for performing front and back office duties to include all day to day office functions, such as filing, typing, chart prep, scheduling, payment posting, physician credentialing, purchasing of office supplies, billing, collection, patient care, allergy vial preparation and allergy injections administered.

May 2001 - Sep 2005

Credentialing Manager

Louisville, Kentucky Area

Obtain, maintain, and verify 50+ physician's credentials such as Licensure, DEA Certificates, Malpractice insurance and Hospital privileges. Complete provider applications for healthcare carriers. Work closely with Billing Manager to generate and disperse acquired data for accurate reimbursement.

1998 - 1999 ~1 yr

Billing Ofc Asst/Credentialing Asst.

Louisville, Kentucky Area

Responsible for all aspects of billing office; filing, mail, phones, coding, claims generation, research and data investigations, shipping/receiving - courier & customer service. Responsible for obtaining, maintaining and verifying 80+ hospital physicians, nurse practitioners and residents.

Jun 1996 - Aug 1998
3 education records

Doris Williams education

Bachelor Of Science (B.S.), Psychology

Kaplan University - Indianapolis, In

Associate Of Science (A.S.), Medical Administrative/Executive Assisting

(Formerly) Kentucky College Of Business, (Currently) National College Of Business And Technology
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What is Doris Williams's role at their current company?

Doris Williams is listed as Healthcare Professional.

Where is Doris Williams based?

Doris Williams is based in Indianapolis, Indiana, United States.

What companies has Doris Williams worked for?

Doris Williams has worked for Indiana University Health, Anthem, Inc., Anthem, Inc. National Government Services, Kelly Services - Contractor, and Ciproms, Inc..

How can I contact Doris Williams?

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What schools did Doris Williams attend?

Doris Williams holds Bachelor Of Science (B.S.), Psychology from Kaplan University - Indianapolis, In.

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