Resolved consumer issues with GE appliances. Scheduled service calls. Assisted and negotiated repaircosts and product exchanges. Specialized in recall and special quality programs. Resolved issues in a timely manner. Assisted in training of new employees. Assisted receptionist with front desk duties.

Assisted brides in choosing bridal gown and bridal party attire and accessories. Consistent member of the Presidential Club for Outstanding Sales over $250,000 a year. Assisted in training of new employees. Organized appointments, orders and registries for brides and bridal parties nationwide and abroad.

Cellular phone call center. Assisted customers with activating new accounts. Resolved issues with serviceand answered billing questions. offered upgrades for their service. Promoted to Retention department. Restored customer loyalty to company. Persuaded customers to stay with our company instead of switching to the competition.

Cable shopping network. Placed orders for customers. Opened new memberships. Gave productinformation. Promoted to customer service department. Interviewed potential employees by telephone and job fairs. Member of the SWAT team, worked in various departments when needed. Member of the Buddy team, assisted in training new employees.