Dorothy N. Email & Phone Number

I have 8+ years of experience delivering end-to-end ERP enterprise, service, and technology projects across various industries. I am a certified Project Management Professional (PMP), with a strong background in Information and Communications Technology (ICT).I excel in collaborative endeavors with diverse stakeholders, integrating Organizational Change Management (OCM) strategies and plans, and executing project deliverables that provide significant business value. Some of my notable achievements include managing the HR ERP project implementation across four regions country-wide, increasing client satisfaction by 20%, improving business processes using the Lean Six Sigma approach, increasing productivity and efficiency by up to 45%, and implementing effective issue management strategies, slashing incident resolution time by 60%. I am also passionate about training and facilitating learning opportunities for project management professionals and aspiring leaders.𝐌𝐲 𝐏𝐡𝐢𝐥𝐨𝐬𝐨𝐩𝐡𝐲 “To master the art of growth and excellence, you need to fail forward.”𝐒𝐤𝐢𝐥𝐥 𝐒𝐮𝐦𝐦𝐚𝐫𝐲Business case development | Quality Control & Assurance | Stakeholder Management | Budgeting | Enterprise Systems | Agile & Waterfall Frameworks | Risk Assessment | Resource Management | Training and Facilitation | Customer Engagement | Analysis | Team Leadership | MS Suite, Project, and Visio | Trello | Jira | Budget & Planning | IT Service Management | Data Center Infrastructure | IT Governance & Management.4/17/2024

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  Makerere University

  Information Technology