Dorothy Spann Email and Phone Number

Lead programs and projects for aprimo Marketing Applications customers as well as internal strategy programs

•Lead programs and projects for Teradata customers.•Created process flows for the Professional Services Project Management Office•Perform project audits and develop project recovery plans

•Performed recruiting, management and career development of 26 Project Managers in the Project Management Competency Group, resulting in available expert level PMs for the Business Intelligence Management organization projects.•Mentored Industry Engagement Managers and Project Management Competency Group PMs in methodology and consulting excellence and encouraged best practice in project management and project planning. •Reviewed and developed Statements of Work and Response for Inquiry & Response for Proposal responses to secure new work.•Lead the global PMO as the Americas Region Lead•Guided Engagement and Project Managers across all Industries in the recovery of projects reducing revenue loss. •Successfully lead the integration of Enterprise Information Solutions Business Unit into Enterprise Services.

Managed delivery of a data warehouse software developement program of five projects totaling $4+ million. Managed 40 resources in five different countries. Managed the budget, client communications, & deveopment of statement of works.

Managed BI/DW projects for HP's clientsExecuted and maintained program management processes and disciplines in the areas of: program schedule and quality management; communications management; human resource management; cost management; risk / issue management; change management. Successfully completed multiple major projects with rollouts in North America, Latin America, and Europe for a large retail customer.

•Managed client engagement services and solution implementations, reducing load times by 400% and saving $900k on implementation cost.•Managed and assigned Project Managers to control cost, schedule, and performance of projects, while working with the team and Client to ensure success and acceptance of the program. •Directed the coordination of all implementation tasks involving onshore and offshore resources as well as third party vendors. Successfully integrated offshore resources in a “follow the sun” model to support extended development and testing hours; thus, reducing total days required.•Managed transition of client from Solutions Implementation to Client Support, standardizing support documentation and training for support transition. Training and standard documentation enabled the Client Support team to respond and resolve issues quickly. •Managed systems development, implementation and risk for Credit Risk Management, Finance, Capital Markets, and Wealth & Investment Management Lines of Business iteratively adding 30 new sources systems and implementing stock and fund surveillance. •Managed a team of 18 onshore and 17 offshore employees and contractors. •Managed vendor relationships and LOB partnerships•Managed $2M+ budget and project communications.

-Led and mentored four project leads through the software development lifecycle of EDW projects on a Teradata platform. -Project manager for the EDW portion of the $300M -Managed the budget and submitted monthly budget documentation for the EDW. -Lead a team of 11 in the EDW developer who utilized Informatica and Teradata SQL. -Defined documentation and processes for developers and support team members.-Established formal user acceptance procedures.-Instrumental in the prioritization of available functionality and data by evaluating and communicating process and development impact. -Served as SME on several subject areas as well as technical design and development.- Developed code to simplify the identification of ticket exchanges/reissues -Developed Aircraft Tracking Application.

Consulting, database development, training, mainframe development

Managed and developed business systems on the IBM mainframe, managed plant floor systems (shipping and receiving) on the DEC/VAX platform, supported ROLM telephone system and plant telephone procurement as well as budget. Managed PC hardware procurement and budget. Interim department manager and summer intern supervisor. Instrumental in implementing 'light-out' computer room.