Dorottya Horváth Email & Phone Number

Budapest, Hungary

Budapest, Hungary

- Calculating, posting and reporting different tax types on a monthly basis- Preparing operative reports on month end closures

Budapest, Hungary

- Coordinate the Spanish Invoicing Team's daily, weekly and monthly tasks- Maintain SLA reporting accuracy and timelines- Minimize error rate to comply with quality targets- Ensure good team work- Respond to requests/questions from the client and IBM- Assist in training of newcomers- Present the results of the team to the client

Budapest, Hungary

- Maintain up-to-date billing system- Generate and send out invoices- Perform reconciliations- Communicate with customers via phone or email in Spanish- Assist with month-end closing and invoicing days

Hungary

• Providing technical assistance in Spanish and English via email and phone
• First level incident resolution and recovery
• Support for different projects
• Working in ticketing systems

Madrid Area, Spain

• Taking care of two children
• Intensive Spanish learning

Hungary

• Coordinator of the African-Hungarian Union's 12th medical mission to Malawi (lasted for 1 month)
• Participation in other humanitarian projects
• Website editing, article writing, newsletter preparing
• Organization of protocol events, preparation of negotiations

Hungary

Hungary

e.g. barista at Coffeeshop Company, cashier at C&A, promoter at Canon, product introduction at Nespresso

Bachelor’S Degree, International Administration

My main subjects were Diplomatic Law, International Law, European Law, Management and International Economy. Besides I had English lessons.

High School