A methodological and Innovative Data Analyst with extensive 9+ years experience in research, data management, and qualitative and quantitative analysis. Skilled in provision of strategic insight and interpretation of the data, analysis of the result and production of the comprehensive report. Proven track record of increasing sales and profitability by implementing improved databases, data collection system, data analytics and data cleaning, also utilizing data visualization tools to optimize statistical efficiency and quality.Also Converted data in clean and transformed form, then into actionable insights by predicting and modeling future outcomes. Utilized MS Power BI, MS SQL, data warehousing programs, Tableau & MS Excel for data Intelligence and analysis.Proven Business analyst with exceptional skills in requirements gathering, creation of functional requirements, process flow analysis and design, conducting functional and regression testing, coordinating user acceptance testing, content management analysis, database architectures, detailed data analysis and modeling, proof of concepts coordination. Collaborates with the systems security team to accomplish a high level of application security. Created dashboards using MS Excel and Tableau. Presented the finding to the business stakeholders and identified the areas of process improvement. Lead Post Incident Review (PIR) meetings for Critical Problem Records and for any recommended Problem Records. Provided expert guidance to all support teams within IS and assist in their training and knowledge development. Implemented the shift-left approach while working with the Continuous Improvement team. Drove the standardization of processes hence leading to faster resolution of the incidents. Achieved overall reduction in MTTR time by 12%.Skills: Database Design & Management, Power Bl, Pattern & trend Identification, Predictive Modeling, Visualization of Data Insight. Active Troubleshooter. Forecasting Analysis, MS Excel, Tableau, Data Collection & Transforming, Minitab, SPSS, JMP, Machine Learning, Data Cleaning
