Diana Ostendorf Email & Phone Number

Houston, Texas Area

Responsible for global insurance and risk management programs including insurance placements in 30 countries, contract reviews, broker relationships, claim administration, joint venture insurance, risk analysis and assessment, mergers and acquisitions, department budget and accounting, and management/development of insurance team.• Successfully reduced insurance premium costs year over year end enhanced coverage terms and conditions• Established global claim reporting system• Managed joint venture insurance programs, including negotiation and coordination with partners• Handle complex insurance litigation

Houston, Tx

Independent consultant, risk manager, interim risk manager or risk/insurance related project manager/contributor for corporations, insurers and brokerage companies.Premium auditing, claim file auditing - all lines, reporting and loss trending, reserve assessments, cost savings initiatives, litigation management, settlement negotiations of large complex claims, workers' compensation claims cost reduction strategies.

Direct all aspects of planning, organizing, and managing daily risk/loss control operations, including the design, placement, and administration of all insurance coverage, claims administration, coverage resolution, and cost allocation. In addition, contribute to the company’s rapid growth through acquisitions by conducting due diligence, evaluating risk exposure, and providing key input on structuring profitable deals. Manage a $50 million annual budget for losses and premiums.

Managed the day-to-day operation of the Risk Management Department, which included the procurement and administration of P&C insurance programs and the allocation of premiums to divisions worldwide. Oversaw all aspects of contract administration, including insurance indemnification language and issuance of insurance certificates to customers. Managed a staff of 8 employees and a budget of $6 million.Drove a 38% reduction in overall insurance costs by developing and implementing stringent loss prevention standards /controls and by proactively negotiating premiums with carriers.; Reduced workers' compensation claims by 60% by developing, implementing, and monitoring a safety training program that dramatically reduced the number of claims. Evaluated and allocated insurance premiums to all company divisions throughout the world.

Developed the capacity of the Risk Management Department to meet the evolving insurance needs of the organization. Worked closely with purchasing and legal departments to develop and implement new standards for claims handling and contract administration. Revised existing service agreements to establish new third party administrator (TPA) standards for handling employee benefits and workers' compensation claims.Established and implemented minimum insurance requirements for contractor insurance coverage.

Oversaw the administration of medical, dental, life, and disability claims with TPAs. Conducted monthly plant safety inspections and trained employees on safe work practices. Communicated with OSHA and maintained log.Implemented a claims reporting system that placed an emphasis on quarterly claims meetings with TPAs and operations personnel.

Managed the reporting of workers’ compensation and liability claims with TPAs across five states. In addition, conducted site safety audits to identify existing and potential hazards and recommend corrective solutions.