Graydon Cayce Email & Phone Number

Houston, Texas, United States

Houston, Texas Area

• Xvand is a Managed Services Provider(MSP) specializing in hosted desktop environments, cloud solutions, and cybersecurity. Xvand focuses on delivering tailored IT strategies to help businesses enhance their operational.
• Oversaw vendor management for Xvand and its clients, ensuring quality service and cost efficiency
• Acted as project manager for special projects, onboarding processes, and office expansions, ensuring delivery on time and budget.
• Reviewed and analyzed business processes, providing actionable recommendations to help firms leverage their IT effectively.
• Developed and implemented workstation automation policies using ConnectWise Automate, increasing operational efficiency.
• Drafted comprehensive responses to proposals and RFPs, contributing to successful business acquisition efforts.

• Enhance Mortgage is a financial services firm specializing in the acquisition and bundling of land contracts, deeds of trust, contracts for deed, private mortgages, and real estate notes. Templeton Mortgage manages.
• Oversaw all servers, workstations, networking equipment, and associated technologies, ensuring optimal performance and reliability.
• Managed 25 Microsoft servers,… Show more Enhance Mortgage is a financial services firm specializing in the acquisition and bundling of land contracts, deeds of trust, contracts for deed, private mortgages, and real.
• Managed 25 Microsoft servers, Windows workstations, and an ESI phone system, providing support for 85 end users and enhancing operational efficiency.
• Proficient in Windows operating systems, rules-based firewalls, and Microsoft Server versions, with a strong understanding of network security.
• Led a team of 8 IT staff members, fostering collaboration and professional development to achieve departmental goals.

Lubbock, Texas Area

• Directly supervised 11 clubs totaling 200 students
• Trained new staff in procedures
• Created the protocols for off-campus club supervision
• Allocated a $90,000 budget among 23 club teams

Houston, Texas Area

• Digitized and archived old files into an interactive database
• Created a website to document whale strandings
• Researched and coordinated new teleconference solutions
• Digitized old analog media into new digital format.

Bachelor'S Degree, Management Information Systems, Telecommunications And Networking

Bachelor'S Degree, Business Administration And Management, General

Activities and Societies: Multicultural Student Business Association Costal Conservation Association

Education record