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Ho Chi Minh City, Vietnam

Ho Chi Minh City, Vietnam

Working as a Product Operation Executive at VNG Games presents many challenges and exciting opportunities. I'm grateful that throughout the years, I've been able to strongly grow in these aspects:Product Knowledge: Understand the features, gameplay mechanics, and target audience of the game you are managing. This will help me a lot in strategic decisions.Data Analysis: Use analytical tools to track game performance, understand player behavior, and make necessary improvements. Datas also help us to provide brilliant idea in order to adjust marketing campaigns and optimize user experience.Effective Communication: Act as a bridge between departments such as development, marketing, and customer service. Good communication skills will help me to convey information clearly and effectively.Project Management: Monitor the progress of projects and coordinate with teams to ensure everything stays on schedule. My time management and organizational skills have grown a lot thanks to the fact that I've always had to control the timeline for project as well as individual and team's tasks.Player Feedback: Listen to opinions and feedback from the gaming community. This not only helps me & my team to improve the product but also builds a good relationship with players and sometimes, even connect with new friends.Market Trends: Stay updated on the latest trends in the gaming industry to adjust product strategies in a timely manner.

Ho Chi Minh City, Vietnam

Ho Chi Minh City, Vietnam

Responsibilities: - Manage 3 Facebook pages with more than 15.000 followers each and execute 03 campaign for 03 different projects in Ho Chi Minh City & Vung Tau- Do market research and data analysis periodically- Copy-write for Facebook post & PR articles- Conceptualize promotion campaign & build content strategy- Build risk management & recovery plan to adapt with Covid-19 pandemic- Conduct day-to-day project coordination, planning, and implementation across multiple teams- Manage complex project individually from start to finishAchievement:- Overachieve 120% for total attraction KPI despite the pandemic period- Highest performance and fastest adapting team award among 27 teams- Best performance team for front office department- Best team member performance- Overachieve 30% Ambassador Recruitment KPI

Ho Chi Minh City, Vietnam

Responsibilities:- Plan, execute and track of recruitment- Coordinate the team to manage Internal Communication Channels and organize engagement activities- Design daily Facebook Post, event banner, poster, backdrop, videos, etc.- Synergy with other teams & participate in organizing function's space- Propose ideas and be fully responsible for building and managing the organisations's page- Develop incentive activities for new membersAchievement:- Learn flexibility and time management to meet a deadline- Study event-organising and how to make amazing videos- Fully responsible for marketing and planning of a successful attraction event with more than 100 attendees;- Overachieve over 160% for total application forms for Membership Recruitment

Ho Chi Minh City, Vietnam

Responsibilites:- Daily design Facebook post, leaflet, poster, etc.- Copy-write for Facebook post & PR articles- Attract students within the age of 19 - 24 and to introduce them about the Global Volunteer, which aims at creating positive impacts on the people and the society.

Responsibilities:- Provide customer service and deal with various types of customers- Work with Foreign Manager daily to increase sales & attract more customers- Weekly planning with the Manager and team to enhance productivityAchievement:- Study planning, coordination, and ethics- Fluent English communication- Better understanding of customer needs