Doug Ebert Email & Phone Number

Denver, CO, US

California, United States

--Manage the portfolio of work for the Corporate Systems team. Lead the intake and prioritization of new requests from Finance and HR business stakeholders. --Analyze all Finance and HR systems and data integrations; perform gap analysis and implement solutions that provide scalability and reliability to the business.

California, United States

--Built a business analysis practice within the Corporate Systems team in order to document and manage business requirements, objectively score and prioritize our project intake, track progress of all work across the domain and improve solution delivery and support for our business partners.

Burlingame, CA And Seattle, WA

--Worked closely with business owners to understand, document and maintain the current and future state of applications and systems under the Flight Operations and Corporate Operations domains in order to facilitate software and solution delivery, track the product life cycle and track technical debt. --Provided technical leadership and guide solution.

Burlingame, CA And Seattle, WA

--Coordinated IT responsibilities and tasks supporting the Single Timekeeping and Single Payroll integration projects between joint Payroll and HR departments, as well as all end user touchpoints and remote time clocks. Managed offshore resources and their Azure development work to integrate data exchange between different SaaS applications.--Analyzed.

Burlingame, CA

--Managed the Payment Solutions portfolio during the migration to SabreSonic Reservation system, which included an audit of all ticketing and payment process flows, completion of data collectors to capture all relevant touch points, and extensive user acceptance testing of the new application.--Managed the IT portion of the implementation of a new.

Burlingame, CA

--Led and conducted User Acceptance Testing of the reservation system and downstream revenue accounting systems during all software upgrades and releases.--Developed processes and procedures for a start up Accounting team.

Burlingame, CA

--Analyzed the functions of the reservation system and created documentation and training materials for the Guest Services department.--Led user acceptance testing during reservation system upgrades, and managed the software issues found during testing by assigning regression testing to the appropriate end-users.