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Experienced Organization and Talent Development Manager with a demonstrated history of working in the restaurant (corporate) and financial services industries. Skilled in Team Building, Organizational Design, Organizational Effectiveness, Leadership and Management, Performance Management, and Employee Training. Strong professional with a Master of Business Administration (M.B.A.), from the University of the Incarnate Word.
The University Of Texas At San Antonio
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Organizational Development SpecialistThe University Of Texas At San AntonioSan Antonio, Tx, Us -
Organizational Development SpecialistThe University Of Texas At San Antonio Jul 2021 - PresentUnited StatesHelping leaders and teams develop into strong leaders and high performing teams through customized workshops and individual coaching. Collaborate with people leaders and individual contributors across the university on performance management, team building, strategic planning, leadership, and many other development opportunities. -
Chief Executive OfficerSotex Brand Management, Llc Jan 2018 - PresentSan Antonio, Texas, United States
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Organization And Talent Development ManagerWhataburger Apr 2012 - Jun 2020San Antonio, Texas, United StatesCollaborated with leaders on developing strategies for business and team development; developed and facilitated team planning sessions to help teams achieve goals; worked with leaders to establish goals and to ensure the goals were effectively communicated, to inspire a shared vision throughout the team; partnered with leaders to implement and facilitate The Leadership Challenge within a Leadership Development program designed for executive leaders; Managed and facilitated for a Manager Development Program for frontline and mid-level managers; facilitated many team building sessions focused around becoming a high performing team, to include Myers Briggs Type Indicator, DiSC, Extended DISC, the Thomas-Kilmann Instrument (TKI) for Conflict Resolution, change Management and Strategic Planning; business owner during the implementation of the Taleo Learning Management System (LMS), Administrator of the Taleo LMS -
Technical WriterWells Fargo Home Mortgage May 2011 - Apr 2012San Antonio, Texas, United StatesPartnered with leaders and subject matter experts within the various lines of business to capture the proper processes for each position within their department; designed the process guide to use when creating a new or existing process; created process flowcharts for each process using Visio; performed Root Cause Analysis on results within various teams to determine why goals were not met and discussed the findings with leaders to develop a plan to address the gaps -
Training ManagerCapital Group Jul 2006 - Nov 2010San Antonio, Texas, United StatesManaged a team of 7 facilitators to ensure the proper training was provided to the new hire associates; performed instructor classroom evaluations and individual coaching to determine if the correct information was relayed to the participants, due to the nature of this highly regulated financial industry; determined and created the schedules for all training within the organization -
National Credit And Collections ManagerLa Quinta Inns & Suites Mar 2003 - Jun 2006San Antonio, TexasManaged the National Credit and Collections team; reviewed the results of the collections team to ensure we were meeting and exceeding collections goals on past due direct bill accounts for La Quinta Inns and Baymont hotels; worked with third party vendors such as Hotels.com and Expedia to reconcile their direct bill accounts; coached and developed the team, as needed; reviewed and authorized all direct bill credit approvals; performed the credit checks and reviews on all potential La Quinta and Baymont franchisees and approved or declined, based on the information provided; business owner for the implementation of PeopleSoft Accounts Receivable project -
Organizational Development Professional (Pride Advisor)Usaa Jul 1992 - Feb 2003San Antonio, Texas, United StatesPartnered with team leaders to determine team and individual development goals; facilitated many team sessions on the Myers Briggs Type Indicator, communications, team dynamics and strategic planning. Planned and facilitated all of Bank Leadership meetings and the bank president's Employee Town Hall Meetings for the San Antonio and Phoenix offices; responsible for designing the USAA Hall of Honor that honors our United States military veterans; facilitated the bank's Hall of Honor opening ceremony and planned the company-wide military recognition event to follow the ceremony
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Frequently Asked Questions about Doug Eldridge
What company does Doug Eldridge work for?
Doug Eldridge works for The University Of Texas At San Antonio
What is Doug Eldridge's role at the current company?
Doug Eldridge's current role is Organizational Development Specialist.
What is Doug Eldridge's email address?
Doug Eldridge's email address is de****@****bhq.com
What is Doug Eldridge's direct phone number?
Doug Eldridge's direct phone number is (210) 476*****
What schools did Doug Eldridge attend?
Doug Eldridge attended University Of The Incarnate Word, University Of The Incarnate Word.
What skills is Doug Eldridge known for?
Doug Eldridge has skills like Training, Talent Management, Team Building, Organizational Design, Organizational Effectiveness, Onboarding, Succession Planning, Leadership, Employee Engagement, Performance Management, Leadership Development, Personnel Management.
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