Doug Erickson Email & Phone Number

Durham, North Carolina, United States

Tableau Server Data Analysis Tools -- Led the design and development of a self-service, browser-based data analysis environment enabling an integrated platform for users to leverage ad-hoc data analysis and develop interactive data visualizations utilizing published standardized company performance data. * Used the Agile process for rapid development and a user-based design to drive the user experience, the platform delivered access to pertinent data, skills building, and best practices… Show more Tableau Server Data Analysis Tools -- Led the design and development of a self-service, browser-based data analysis environment enabling an integrated platform for users to leverage ad-hoc data analysis and develop interactive data visualizations utilizing published standardized company performance data. * Used the Agile process for rapid development and a user-based design to drive the user experience, the platform delivered access to pertinent data, skills building, and best practices resources.Data Export Tool -- Developed and deployed an easy-to-use data export tool on Dundas BI for key company performance data sets and eliminated the need for complex driver/SSL client configurations, SQL clients, or SQL skills.Ecosystem Performance Tableau Dashboard -- Administered a business partner ecosystem performance Tableau dashboard. The tool identified high and low performance to discover cross-partnership opportunities to expand sales coverage. The dashboard updated raw data quarterly, then modeled to cleanse and standardize the data.Interactive Report Model, Dundas BI Platform -- Created an MVP solution that provides company Net Promoter Score (NPS) performance via an executive summary scorecard made available to the executive team. * Consulted with the team on design and data structure. The NPS data provides crucial business intelligence to track client feedback and monitor trends and performance. Competitive Market Intelligence -- Produced a survey reporting dashboard used by marketing and product development teams to analyze IBM's brand's competitive position and identify the critical drivers of IBM's brand health. Developed innovative SQL and ETL processes to transform the comprehensive data structure of survey data into a normalized table optimal for aggregation and segmentation queries. Show less