Doug Kaufman Email & Phone Number

• Managed comprehensive care for mother with dementia, handling all activities of daily living (ADLs) and instrumental activities of daily living (IADLs), ensuring her safety and emotional well-being.• Developed and implemented strategies to manage behavioral changes associated with dementia, including cognitive stimulation and emotional support.• Cared for father with Parkinson’s disease, managing his care plan, including medication schedules, exercise routines to maintain mobility, and doctor appointments.• Monitored disease progression and adjusted care plans to address evolving needs, collaborating with an interdisciplinary team of medical professionals.• Acted as the primary advocate for both parents during medical visits, ensuring accurate communication with healthcare providers and family.

• Conducted assessments to develop individualized care plans, coordinating services with home aides, nurses, and families.• Monitored care progress, updated plans regularly, and provided detailed reports to families to maintain transparency.• Facilitated safe home environments through regular safety assessments and implemented necessary changes to reduce risks.• Collaborated with community resources to ensure clients had access to necessary equipment and support services.

• Managed all operational aspects of the salon, including staff supervision, scheduling, and product procurement.• Developed customer service protocols, handling client requests and resolving complaints, while ensuring compliance.

• Directed and supervised the Alaska Medicaid Assistance Waiver Program for Personal Care Assistance (PCA), ensuring full regulatory compliance.• Implemented process improvements that enhanced service delivery and operational efficiency within the agency.• Conducted ongoing staff training and compliance audits to ensure adherence to state and federal regulations.

• Directed and supervised all aspects of the day care program, maintaining the daily census levels and ensuring quality care• Conducted facility reviews for admissions and eligibility of recipients, managing intake processes and determining care plans.