Doug Keith Email and Phone Number

Data Warehouse Engineering:Led the design and development for several solutions related to increasing supply chain efficiency for Microsoft's Cloud Infrastructure. Deep involvement in database design, data analysis, system architecture design, coordination of customer requirements, and development of user workflowsLead for Network Cost Validation Tool - Solution automating invoice validation and cost allocation for Microsoft's cloud network infrastructureLead for Supply Console - Solution allowing visibility into integrated supply chain status and change tracking Lead for Open to Buy - Reporting system for supply chain and financial data related to multi billion $ capex budgetDeveloper Data Warehouse - Provided design and development support for my teams datawarehouse platform

GFS Cost Model Operations - Oversaw Monthly Cost Model processing for Microsoft Global Foundations Services. Responsible for monthly financial unit analysis for Microsoft's data center facilities - physical assets, power consumption, network utilization and incident management. Performed monthly analysis related to forecast and budget variances.Team Lead for the GFS Business Desk - Handling all billing and data management inquiries related to GFS data center assets.

Build Manager for RxD Organization’s LOB Applications. Built new team from scratch and adopted a MOF/ITIL process framework. Led server end of life, platform standardization, and security compliance efforts. Also, led the formation of the Build Management Community for my peer managers to review and share best practices. Designed and developed the Server Planning Solution used by MSIT to plan the server platform upgrades related to our environments.Subject Matter Expert during the MOF/ITIL process design efforts for Change and Release Processes. Achieved ITIL Practitioner certification in the area of Release and Control.

Group manager overseeing day to day operations for several large scale IT systems. Defined global hosting topologies and ensured overall system performance and scalability for several operational systems. Oversaw operational design standards compliance and managed Hardware/Hosting Environments and their costs.Achieved ITIL Practitioner certification in the area of Support and Restore.

Program Management responsibilities related to the MS Exchange Risk Assessment Program (ExRAP) . Definition of the Vision Scope, BRD and Functional Requirements documents. Managed the process of mapping issues to remediation offerings for the Exchange Risk Assessment Program (ExRAP). Managed the operational release activities related to the implementation of ExRAP 1.1.

Group manager overseeing operations for several large scale IT systems. Defined global hosting topologies and ensured overall system performance and scalability for several operational systems. Oversaw operational design standards compliance and managed Hardware/Hosting Environments and their costs.

IT Systems test engineering for Microsoft's CSS support system applications Prism, Clarify, and Web Response.

Onsite Engineering representative for 777 Engine ETOPS Test Program (for Pratt&Whitney and GE Engine ground test certification programs)

Summer Engineering Intern, 767 Program E1&E2 Electronics Rack Design and Manufacturing Engineering.