Chief Operations Officer
Raleigh-Durham, North Carolina Area
Mr. Smith directed the day-to-day operations for this national engineering and environmental consulting firm providing ecological restoration and the application of sustainability principles to site planning, development and stormwater management, through a full range of scientific, engineering, landscape planning and design, and construction services. As an Executive Team Member, Mr. Smith developed and implemented corporate strategy. Directed the day-to-day operations for this national engineering and environmental consulting firm providing ecological restoration and the application of sustainability.•Developed and implemented corporate strategy. Established goals, monitored and communicated progress, and developed incentive plan and rewards for successful outcomes.•Led Corporate Business Development team by providing support, strategy and tools for execution. •Controlled project performance through standardized reporting, established project management procedures and protocols, conducted audits, trained and mentored project managers.•Managed resource availability, forecasted workload, evaluated skill set requirements and staffed accordingly, monitored and adjusted staff utilization, created tools for revenue modeling and predictive workload and revenue streaming.•Established Standard Operating Procedures for operations, business development, and communications.•Grew the firm from 15 employees to nearly 80 in 4 years while firm increased revenue 400%.•Responsible for staffing and planning the execution of a $200M contract with USACE related to Hurricane Katrina recovery and flood risk abatement for the Greater New Orleans area.•Established, and in responsible charge of, new offices in New Orleans and Baton Rouge.• Developed criteria for evaluating new opportunities, streamlined marketing process and increased proposal submittals. •Organized and led annual, company-wide Strategic Planning Retreats.
