Doug Smith

Doug Smith Email and Phone Number

Senior IT Management @ Wipro
bangalore, karnataka, india
Doug Smith's Location
Bracknell, England, United Kingdom, United Kingdom
Doug Smith's Contact Details

Doug Smith personal email

n/a
About Doug Smith

Doug Smith is a Senior IT Management at Wipro. He possess expertise in service delivery, service desk management, service management, it outsourcing, it operations and 45 more skills. Colleagues describe him as "Doug is very practical, very capable and easy to work with and has a great understanding of business needs and what IT should be doing to support and enhance the business. I haven't work directly for Doug, but he has always been very approachable and helpful when needed or asked for help. I would recommend Doug for any position that needs strong service oriented IT leadership and good people management"

Doug Smith's Current Company Details
Wipro

Wipro

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Senior IT Management
bangalore, karnataka, india
Website:
wipro.com
Employees:
187350
Doug Smith Work Experience Details
  • Wipro
    Delivery Head
    Wipro Aug 2014 - Present
    Paddington
    View
  • Bp
    Head Of Global End User Services
    Bp Feb 2010 - Jul 2013
    Uxbridge
    View
  • Barclays Bank
    Head Of End User Services
    Barclays Bank Jul 2009 - Feb 2010
    Areas of responsibility included Service Desks, Client Computing, Email & Collaborative services, SBC infrastructure, Audio Visual and all financial & regulatory requirements associated with these services.
    View
  • Barclays
    Services Director
    Barclays Sep 2006 - Jul 2009
    Responsible for the provision of all IT services across the Sub Sahara, Africa and Indian Ocean region (SSAIO). The purpose of this role was to ensure that IT provided a scalable and reliable platform that both supported and enabled aggressive business growth within the SSAIO region, one of the fastest growing areas within Barclays.
    View
  • Morgan Stanley
    Vp - Global Head Service Desks
    Morgan Stanley Mar 2003 - Aug 2006
    View
  • Morgan Stanley
    Vp Ceas Operations
    Morgan Stanley Jun 2001 - Feb 2003
    Canary Wharf
    View
  • Morgan Stanley
    Senior Account Manager
    Morgan Stanley Jul 1997 - May 2001
    Canary Wharf
    View
  • Microsoft
    Service Manager
    Microsoft 1992 - 1997
    The provision of IT Customer Service to both large corporate customers and the Solution Provider channel
    View
  • Compaq
    Tech. Support
    Compaq 1990 - 1992
    View

Doug Smith Skills

Service Delivery Service Desk Management Service Management It Outsourcing It Operations Service Desk Sla Outsourcing Vendor Management Offshoring It Strategy Itil Virtualization Business Transformation Stakeholder Management Governance Project Delivery It Service Management Management Incident Management It Management Integration Service Improvement Project Portfolio Management Change Management Managed Services Business Continuity Data Center Prince2 Pmo Process Improvement Disaster Recovery Infrastructure Enterprise Architecture Business Process System Deployment Pmp Solution Architecture Business Process Improvement It Transformation Transition Management Information Technology Resource Management Business Analysis Itil Certified Problem Management Cloud Computing Professional Services Program Management Pre Sales

Doug Smith Education Details

Frequently Asked Questions about Doug Smith

What company does Doug Smith work for?

Doug Smith works for Wipro

What is Doug Smith's role at the current company?

Doug Smith's current role is Senior IT Management.

What is Doug Smith's email address?

Doug Smith's email address is do****@****rld.com

What schools did Doug Smith attend?

Doug Smith attended Henley Management College, Garth Hill School.

What skills is Doug Smith known for?

Doug Smith has skills like Service Delivery, Service Desk Management, Service Management, It Outsourcing, It Operations, Service Desk, Sla, Outsourcing, Vendor Management, Offshoring, It Strategy, Itil.

Who are Doug Smith's colleagues?

Doug Smith's colleagues are Mubeena Bee, Aman Rajak, Manisha Jadhav, Alna Kurian, Ray Enad, Shashi Preetham Marka, Girish Manwani.

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