Doug Standley is a Department Manager at University of South Dakota at University of South Dakota. He possess expertise in call centers, bpo, customer satisfaction, customer experience, performance management and 8 more skills. Colleagues describe him as "I had the good fortune to have Doug on my team for over 13 years in the contact center space. Doug is an individual who is always looking to develop the people working around him and is able to do so because of his relationship building skills! Doug's background in finance and his understanding of how the KPI's in each of the projects he managed affected the bottom line made him a true asset to our team."