Douglas Case Email & Phone Number

Verona, Veneto, Italy

Lodi, California, United States

Warehouse Operations Manager, Packaging Operations Manager

Lodi, California, United States

Stockton, California

• Monitor market conditions, product innovations, competitor activity and adjust account sales approach to address latest market developments.• Evaluate cost reduction and program improvement needs by analyzing financial data.• 2015 Six Sigma Green Belt candidate – Expected to start October 2015.• Execute company processes successfully to ensure 100% compliance.• Oversaw the 2015 B.I.T. and SILLIKER Audits.• Ensure annual performance goals are met or exceeded.• Foster a work environment that maximizes employee involvement, morale and engagement.• Ensure quality standards are achieved for all goods shipped and received.• Promptly solve problems to the maximum satisfaction of our customers.• Participate in and contribute to various committees, such as quality and safety.• Experience with various distribution technology platforms, such as Syntellic, Vo-Collect, JDE, Xata, Paragon routing software, WMS inventory management software.

Stockton, California

Phoenix, Arizona Area

Strategic Business Consultant• Managed portfolios for approximately 80 clients, which generated over $375,000 in revenue per year. • Grew customer base from five accounts to 75 accounts within one year.• Monitored market conditions, product innovations, competitor activity, and adjusted account sales approach to address latest market developments.• Evaluated cost reduction and program improvement needs by analyzing financial data.• Created and executed marketing/PR campaigns, including new product introductions and existing product development.• Created solutions in the areas of inventory, sales reporting, distribution and product upgrades that have led to system improvements and streamlined processes.• Calculated, prepared, and issued bills, invoices and account statements according to established procedures.• Guided clients on how to conduct background checks and verify references.• Created annual goals, objectives and budgets in order to make recommendations for cost efficiencies, which resulted in reducing business costs by an average of 18% within two quarters.• Negotiated contracts with outside providers to minimize costs to the company and customers.

Mesa, Arizona

• Built innovative production processes from scratch for a cutting-edge Domestic and International medical device sales company.• Formulated a comprehensive business plan complete with clear and actionable sales goals and targets. • Research market competitors and industry trends to identify potential new products and services. • Negotiate prices, terms of sales and service agreements.

Scottsdale, Arizona

• Represented the company in all business matters including:Financial transactions, client relations, tax preparation, business marketing, advertisement and all government contracts.• Gathered and analyzed research data regarding statutes, decisions, legal articles and codes.• Drafted legal papers including complaints, summons and interrogatories.• Acted as liaison between clients, vendors and attorneys.• Managed the day-to-day tactical and long-term strategic activities within the business.

Gilbert, Arizona Area

Seville Golf and Country Club - Customer Service / Golf Professional / Merchandise Manger / Buyer• Opened newly acquired location and assisted in training new staff. • Determined merchandise price schedules and discount rates.• Generated monthly and annual sales reports.• Created and implemented POS with chosen vendors.• Directed and supervised employees engaged in sales, inventory taking and reconciling cash receipts.• Ran weekly and monthly strategy reports to analyze business trends and make recommendations.

Scottsdale, Arizona Area

Gainey Ranch Golf Course - Customer Service / Supervisor / Golf Professional • Delivered excellent customer service skills by greeting and assisting each member and guest.• Completed weekly schedules according to payroll policies.• Trained and mentored a staff of over 20 people.• Increased the employee base by 50% to meet changing staffing needs.• Identified staff vacancies and recruited, interviewed and selected applicants.• Conducted new employee orientation to foster positive attitude toward organizational objectives.• Reviewed federal and state laws to confirm and enforce company compliance.• Conducted employee exit interviews.

Bachelor Of Science (Bs), Justice Studies

Activities and Societies: Sigma Nu National Fraternity

Master Of Business Administration (M.B.A.)

Education record