Douglas Davies, Mba Email & Phone Number

Indianapolis, Indiana, United States

Oversee all aspects of company operations to ensure efficiency, safety, and optimal performance. My role involves developing and implementing strategies to enhance efficiency, reduce costs, and ensure product quality. I lead and support a large team in a demanding environment, focusing on career development and problem resolution. • Monitor business performance, analyze data to identify trends, and implement continuous improvement initiatives.• Act as a liaison between customers and internal departments to ensure a positive client experience.• Manage data collection for updating metrics, achieving productivity targets, reducing costs, eliminating errors, and delivering excellent customer service.• Coordinate activities from the office and sales teams to field teams and clients, ensuring seamless operations.• Hold pre-construction meetings with clients and staff to set expectations and plan for optimal customer experience.• Reviewed blueprints, building codes, and safety codes related to projects and provided necessary training.• Analyze budgets, perform cost analysis, and manage inventory levels to anticipate material lead times and keep projects within budget.

Indianapolis, Indiana, United States

Supervise and streamline all daily office operations. Process payments, maintain / control inventory levels, and document audit records as per needs. Schedule jobs with homeowners and subcontractors to enhance process efficiency. Lead daily job installation to improve location attainment and effectiveness. Train installation subcontractors both in the office and field.• Coordinated with leadership regarding identification of systemic training gaps and delivered customized solutions to address and mitigate gaps.• Delivered robust training and fostered strong engagement to enhance subcontractors’ retention rates.• Drove enhanced proficiency and efficiency amongst subcontractors’ installation.• Led new office in accomplishing position in top five company offices in less than three years• Drove reduction in office cash turn to under three days.

Indianapolis, Indiana, United States

Served as professional and dependable limousine driver with superb driving and client satisfaction records. Leveraged strong ability to evaluate and meet client needs and preferences. Maintained confidentiality for all clients.• Attained Class B CDL for passenger and air brakes endorsements.• Ensured completion of year-round flexibility in scheduling.• Provided exceptional treatment to all clients.

In this position, I successfully led and supported a team of more than 20 independent sales reps across the nation while exceeding sales targets. Through a number of competitions, I urged the sales team to increase closing rates and sales. For business owners, I also created sales proposals and performed cost analyses.Some of my key achievements for this job role are:• Recruited and mentored independent sales representatives to fill vacancies within strategic markets across country.• Assessed and evaluated customers’ requirements through utilization of consultative sales approaches.• Created daily travel and appointment schedules for independent sales representatives.

During this time, I proactively took on the role of sales manager to meet quotas and maximize my own output. Additionally, I built relationships, discovered needs, and identified business owners who could match each client's demands with the services offered by the organization. I acted as the client's primary point of contact for dealing with problems, and I also escalated numerous problems to the proper departments for full problem resolution.Some of my key contributions for this job role are:• Executed new account to build strategies to lead 200% increase in new client base within first six months.• Travelled within assigned region to provide and utilize advanced equipment and technologies for business owners.Prior experience as Independent Sales Consultant at Senior Benefits Center, Indianapolis, IN and 3PL Distribution and Logistics Coordinator/Scheduler/Parts Inventory Auditor at Ryder Logistics, Indianapolis, IN

Master'S Degree, Business Administration And Management, General

Master'S Degree, Management Information Systems And Services

Bachelor Of Science - Bs, Project Management

Associate Of Science - As, Business Administration And Management, General