Douglas Dishon Email & Phone Number

Scottsdale, Arizona, United States

Tempe, Az

Senior Failure Analysis (FA) Engineer with 29 years of experience troubleshooting complex computer-controlled electromechanical equipment and devices for a world-leading medical device manufacturer. Recognized as a SME with deep technical knowledge of Medtronic CRHF, Neuromodulation (Pain and DBS), SQDM, and ITB products, providing insights into technical, operational, and device performance. Record of accomplishment driving higher First Pass Yield (RTY) and Cumulative Yield (CUM) results, developing workflows and support processes to optimize team skills and productivity. Heavily supported new product development through FA.Served as a coach, mentor, and operational expert, supporting the team in delivering advanced failure analysis on returned medical devices – particularly CRHF (cardiac rhythm and heart failure) products. The team determined the root cause of device failures to the discrete component and IC feature levels through extensive testing, analysis, and investigation using: electrical, mechanical, chemical, device history, and materials engineering analysis.• Applied expertise in failure analysis methodology to drive process improvements, increase throughput, expand team capabilities, and strengthen the overall FA function.• Leveraged technical and training skills to build organizational knowledge and elevate the performance of the failure analysis group.• Safely de-processed devices and SCSPs via chemical and mechanical ablation to identify IC level failures.Skills Enhancement – Reduced submission volumes by improving the efficiency of the Medtronic PAL (Product Analysis Lab) by training and skill-building CRHF and Neuro RPA teams to take on more routine analyses, allowing the team to focus on more complex and challenging failure investigations.Team Building – Onboarded, trained, and mentored new failure analysis hires; coached and mentored incumbent lab staff on product-specific analysis skills for Neuro and CRHF devices.

Tempe, Arizona, United States

Supported the technical and operational administration of the Medtronic PAL (Product Analysis Lab), providing critical data to enhance product reliability, prevent field failures, and drive continuous improvement of the company's product line to meet the highest quality standards.• Identified impactful areas for improvement; acted as a change agent for the lab by introducing innovative lab workflows and building consensus on adoption.• Expertly documented FA results through written reports while also contributing as a lab report reviewer.• Maintained updated CAD model and documentation repositories to enable training of others on specialized engineering software tools used in the lab.Lab Operations -- Identified and addressed electrical failures through analysis, improving lab operations, leading teams, project management, and driving infrastructure upgrades. • Led cross-functional teams of engineers to execute major lab initiatives around inventory and procedure standardization. Provided leadership and project management skills.• Drove process improvements in the lab by identifying and implementing solutions to inventory and knowledge-sharing challenges. Created infrastructure to prevent analysis delays and elevate team performance.Inventory Management -- Led the implementation of a new barcode-based inventory management system for the PAL that improved tracking of thousands of test consumables, fixtures, and equipment, reducing shortages and missing items that caused delays. • Created and expanded detailed triage checklists and analysis procedure documents for Neuro and CRHF products. These captured key technical details, reference values, programming steps, and lessons learned, to guide and standardize electrical/mechanical testing. The checklists enabled faster onboarding of new hires.

Tempe, Az

Investigated test and manufacturing fallout to the root cause and implemented corrective actions. Implemented hybrid process improvements to improve First Pass Yield (RTY) and Cumulative Yield (CUM) of Medtronic's Neuromodulation Product line following lean sigma methodologies.• Analyzed hybrid device fallout using data mining tools– Spotfire, Peacekeeper, SPACE, Galaxy, PROMIS.• Operated FeinFocus and Dage x-ray equipment to determine the root cause of failure of hybrid fallout events.• Coordinated design, build, and implementation of hybrid test fixtures and devices.- Neuromodulation Product Engineering- CRDM/CRHF Product Engineering- Product Analysis Lab (PAL) - Failure Analysis- ESD Prevention

Tempe, Arizona, United States

Located and eliminated ESD from Medtronic’s hybrid manufacturing environment. • Used Prostat Electrostatic Field Meters and assorted ancillary equipment, Sanki ES-100V EMI Locators, digital multimeters, oscilloscopes, and other specialized ESD detection equipment and software.• Recorded and reported detailed test results to product engineers and recommendations for improvements. Implemented ESD elimination improvements. Completed OSHA safety training along with annual ESD and clean room training. Represented Medtronic during component supplier onsite ESD evaluations.

Tempe, Arizona, United States

Skillfully use digital multimeters, frequency generators, oscilloscopes, AC/DC power supplies, source meters along with specialized test equipment and software to perform product testing and root cause failure analysis of Medtronic hybrid devices. Competently analyze hybrids upon test failures and determine the disposition of said product. Skillfully operate the product analysis labs FeinFocus x-ray equipment to determine root cause failure of various high power and low power hybrid devices. Accurately record and report detailed test results to product engineers. Regularly complete self-guided work related projects. Satisfactorily complete OSHA safety training along with annual electrostatic discharge and clean room protocol training.

Tempe, Arizona, United States

Skillfully use digital multimeters, frequency generators, oscilloscopes, AC/DC power supplies, and specialized test equipment to perform product testing. Accurately record detailed test results. Satisfactorily Completed OSHA safety training along with Electrostatic Discharge and Clean room protocol training

Chandler, Arizona, United States

Professionally troubleshot, calibrated, engineered, operated, and maintained thirty-eight of SVG/ASML’s extremely advanced Micrascan II and II+ photolithography scanners at Intel Fab 12. Competently setup and calibrated robotic transfer devices. Competently collaborated with equipment and software engineering to quickly resolve complex equipment issues. Skillfully worked with multiple varieties of solenoids, valves and fittings. Accurately and professionally wrote many technical documents related to the safe operation and maintenance of SVG’s high-performance photolithography processing equipment. Competently used digital voltmeters, oscilloscope, and various other tool specific test devices to troubleshoot the complex electronics used to control SVG equipment. Completed three months of SVG tool specific training, classes which included: basic maintenance, servos, reticle handling, and preventive maintenance. Promptly and courteously responded to all of Intel’s concerns. In addition, I was Red Cross CPR and First aid certified.

Tempe, Arizona, United States

My responsibilities included maintaining, retrofitting, and troubleshooting complex machine issues. Primarions photolithography wafer processing equipment was my primary area of consideration. This equipment included Perkin-Elmer 340’s (4), Perkin-Elmer 540’s (2), SVG 8100 coat/develop tracks (12 tracks), SVG 8800 coat/develop tracks (4 tracks), and various support equipment including scopes, ovens and mask cleaners. Other duties include being qualified and certified to serve on the HAZWOPER emergency response team, writing detailed tool pass downs, and serving as a chemical delivery and waste disposal technician. I worked a 12-hour per night-compressed workweek. In addition, I was Red Cross CPR and First aid certified.

Tempe, Az

Professionally, installed, troubleshot, calibrated, and retrofitted FSI’s Mercury, Saturn, and Titan acid spray processors. Completed both the basic and advanced classes for FSI’s semiconductor capital equipment spray processors. Skillfully plumbed many complex pneumatic and chemical paths while working with multiple varieties of solenoids, valves and fittings. Worked closely with Equipment and Software Engineers to resolve issues and to regularly improve the quality and performance of the equipment. Competently worked with multiple electronic control systems. Safely worked with various hazardous chemicals including HF, H2SO4, HCL, NH4O4, and H2O2. Professionally collaborated with customer maintenance, process, and engineering personal to expedite solutions to complex equipment issues. Upon customer request, prepared quotes to retrofit or modify equipment to meet ever-changing equipment demands. Efficiently worked in a cleanroom environment. The majority of work done was unsupervised. Promptly responded to all of FSI’s customers concerns.

Fremont, Ca

Professionally installed, troubleshot, calibrated, engineered, operated, and maintained four of SSI’s complex software controlled product models. Expertly setup and calibrated robotic transfer devices, along with software driven pneumatic/motorized pumps. Worked closely with Equipment and Software Engineers to resolve issues and to regularly improve the quality of the equipment. Safely and carefully handled numerous hazardous chemicals including acetone, NMP, HMDS, and developer. Skillfully plumbed many complex pneumatic, vacuum and chemical paths while working with many varieties of solenoids, valves and fittings. Accurately and professionally wrote many technical documents related to the safe operation and maintenance of SSI’s high-performance photolithography processing equipment. Competently used digital voltmeters, oscilloscope, and various other test devices to troubleshoot the complex electronics used to control SSI equipment. Promptly and courteously responded to all of SSI’s customers concerns.

Phoenix, Arizona, United States

Knowledgeably answered students question and supported them in their efforts to understand new material. Successfully helped students relate classroom lecture material to actual laboratory experiments. Assisted professors by accurately maintaining student's grade and attendance rosters. Conducted classroom and laboratory activities when the professors were unavailable.

Bachelor Of Science (B.S.), Electronics Engineering Technology, 3.61

Associate Of Science (A.S.), Electronics Engineering Technology, 4.00

Associate Of Applied Science (A.A.S), Electronics, 3.83