Douglas Doe Email & Phone Number

Edmond, Oklahoma, United States

Oklahoma City, Oklahoma Area

Oklahoma City, Oklahoma Area

• Created and managed a start-up team of 6 employees that provide digital communications and web services to State of Oklahoma agencies• Offered a suite of web services (Drupal CMS, DKAN Drupal distribution, email marketing and SMS bulk messaging service, Google Analytics, enterprise site search, branding and design, web development, data integration/implementation/visualization, and quality assurance/quality control• Reduced non-salary, operating costs by more than 30% in second year of operation.• Completed platform build and launched nearly a dozen sites (ranging in complexity) in the first year of operations.• Developed and documented the customer onboarding and requirements collection process, and established refined timelines for the project process, that proposed reducing the overall project timelines by more than 50%.• Managed team’s vendor contracts and enterprise platform service offerings for the State of Oklahoma.• On pace to exceed performance goals for number of agencies using enterprise digital communications services and number of sites successfully launched in current fiscal year.• Proposed aggressive launch schedule of 48 small agency sites and 12 large agency sites in second full year of service offering, which would have resulted in backlog of projects being eliminated by end of third year.• Served as Information Professionals for Oklahoma (iPro) president for 2016, chairing the executive board, communications and programs committees.

Oklahoma City, Oklahoma Area

• Created and managed communications department, staffed by 12 employees, representing the fourth largest state agency• Served as OMES Accessibility Compliance Officer (ACR) for content ensuring content and website met state’s IT Accessibility Standards• Served as Sec. Preston L. Doerflinger’s designee to the Oklahoma Electronic and Information Technology Accessibility (EITA) Council• Created and chaired OMES Communications Liaison Committee, a group designed to foster collaboration on communications, publications, and website projects across OMES • Completed successful agency implementation of digital communications platform under budget and ahead of schedule o First year results - 53,000 new subscribers; 129,000 net change in subscriptions; a 38.5% engagement rate; 547,000 impressions (link clicks and bulletin opens) o Latest year results – 8,170 new subscribers; 739,000 net change in subscriptions; 49.7% engagement rate; 851,000 impressions• Oversaw management of more than 12 OMES websites, aided the Governor’s Office in the implementation and maintenance of OKStrong.OK.gov, and updated content for several small agency sites.• Led modernization of website tools - implementing open data, digital communications, quality assurance/quality control (broken links, orphaned files/pages, misspellings, inventory control), and intranet platform.• Chaired multi-agency committees that developed state brand mark standards, web standards, content management system requirements, and eGov strategy.• Led consolidation of multiple style guides into single agency style guide

Oklahoma City, Oklahoma Area

• Managed multi-million-dollar contract and provide management of portal vendor, Oklahoma Interactive (OI), including oversight of 24 OI employees• Collaborated with Oklahoma Governor’s Office on new state templates for websites and portal, OK.gov• Served as State CIO-appointed representative to the Oklahoma EITA Council• Served as OSF Accessibility Compliance Representative (ACR)• Provided support for State of Oklahoma Governmental Technology Application Review Board• Made daily updates to 6 OSF web properties (osf.ok.gov, recovery.ok.gov, openbooks.ok.gov, accessibility.ok.gov, broadband.ok.gov, and cio.ok.gov)• Lead successful Drupal-based CMS implementation project for the State Department of Education to completion on time and under budget.• Lead successful enterprise implementation of e-mail/text notification product, GovDelivery• Managed successful implementation of new website for State of Oklahoma Chief Information Officer (CIO) – http://cio.ok.gov

Oklahoma City, Oklahoma Area

My duties included working on Internet-, Intranet- and communications technology-related projects for the Department. My team managed the day-to-day content operations of the OKDHS.org Web site and the OKDHS InfoNet. In addition to leading the Department's Web Content Management Unit, I provided counsel to the OKDHS Web Governance Board and served on the OKDHS IT Governance Board and OKDHS Business Decision Making Task Force.

Oklahoma City, Oklahoma Area

Waco, Texas Area