Douglas Fleming Email & Phone Number

Croydon, PA

• Oversaw all aspects of operations, production, logistics, and quality control.
• Managed the end-to-end contract bidding process, from identifying opportunities to submitting winning proposals valuing at 70 million dollars.
• Spearheaded the development and execution of client engagement strategies.
• Developed and implemented comprehensive operational strategies to increase revenue by 25%.
• Collaborated with cross-functional teams to address client needs, resolve issues promptly, and ensure seamless service delivery.
• Evaluated overall company and employee performance by gathering, analyzing and interpreting data and metrics.

• Managed a property management portfolio, valuing at 40 million dollars, for various GSE and servicers.
• Implemented various strategies and improvements reducing the average cost per inspection resulting in savings of over 1 million dollars per year.
• Reduced overhead costs by 10% by improving the efficiency of each department.
• Established and maintained contractor relationships, negotiating contracts and terms to optimize procurement processes.
• Oversaw the timely completion of inspections, initial securing, bids, and the conveyance of foreclosed properties.
• Created reporting to analyze on time completion rate and quality scores of various contractors.

• Oversaw the timely completion 30,000+ inspections, initial securing and bids of 100+ new vacant properties, and the conveyance of 30+ foreclosed each month.
• Coordinated daily with 3 contract managers to assist with communication to the clients.
• Reviewed properties to ensure they meet insurers standards/requirements.
• Conducted initial reviews on new properties to build a scope of preservation work needed.
• Completed Quality and audit reviews on preservation work and inspection forms submitted by the contractors.
• Sourced and onboarded new preservation and specialty contractors.