Douglas Mcgee Email & Phone Number

PERFORMANCE SUMMARY Executive Level Management & Corporate Operations - Hired as Senior Executive Director for IT Technology & Services Company, was promoted to Chief Operations Officer within 6 months of hire to resolve stagnant corporate growth in public sector. Resulting in rise of employee retention rate, increased contract growth, creation of training program, HR onboarding process, CMMI and ISO 2700 certification. Platform Technology Tools & Customer Service Metrics - Created directorate-wide oversight/tracking mechanisms and dashboard management tools to provide a more comprehensive view of day-to-day staff activities, increased awareness and communication on current project status, decreased executive level involvement for customer interaction, reduced acquisition award times by 85%, improvements to ARP package accuracy, resulting in significant cost savings and timely delivery for U.S. Army’s foreign military customers and engaged coalition forces. Sales Management & Operations - Instituted life-cycle management framework to improve Security Assistance Management Directorate Foreign Military Sales (FMS) directorate’s stakeholder readiness capability. Assisted with better foreign relations, aided global warfighter missions with increased visibility of delivery times, supported higher outcomes for U.S. Army troop sustainment forecast, stabilized regional activities and promoted higher U.S. government sales during budget sequestration. Improved overall project delinquency accuracy percentage for services/products from 60% -92.5% in less than 1-year period.