Douglas Navas Email & Phone Number

Miami/Fort Lauderdale Area

Part of the Pre-opening team with the responsibility to implement and establish all the policies, standards and procedures for the housekeeping department.Development and implementation all processes, procedures and standards for the Housekeeping Department.Participation in the preparation and implementation of the annual budget.Assist Director of Housekeeping in creating training programs for cleaning, chemicals, policies/procedures and equipment for all Housekeeping employees.Quarterly and annual performances evaluations to all housekeeping employees.Assist in scheduling projects as requiredMonitor linen and terry monthly inventoryAssist in overseeing payroll for Housekeeping.Monitor chemical and cleaning supply weekly inventoryResponsible for inventory, purchasing and disbursement for all linens, cleaning supplies, customer room and restroom supplies, laundry supplies.

Miami/Fort Lauderdale Area

Ensure and provide flawless,upscale,professional and high class hotel services experienceRespond to hotels needs and anticipate their unstated onesActively listen and resolve hotels complaintsOversee and coordinator Operations and special needs to hotelsCoordinate and manage communication between hotels and company and followup to ensure complete service recoveryExamine activities logbook,assign tasks appropriately and implement control schedule daily Provide support for Human Resources:interview schedule,applicant pool, resume files,orientation ,monitoring time sheetsProvide outstanding services and ensure hotel satisfactionAdress hotel inquires and concerns in timely and professional manner

Miami

Greater New York City Area

Greater New York City Area