Douglas Callies Email & Phone Number

Waukesha, Wisconsin, United States

As a versatile product & service trainer and event coordinator, I am successful at providing responsive solutions to a diverse global customer base in parallel with providing support to service, safety and sales. I excel at responding to the “voice of the customer”, performing research & analysis, and converting data into customer-valued training experiences. I actively search for opportunities in the area of training, trade shows & events, and marketing with the ultimate goal of increasing sales and profitability. My background in engineering design has provided me with technical expertise to understand complex mechanical systems and convey them in a simple understandable format.

Responsible for developing and presenting proprietary product and safety training programs. Performed extensive research on customers and niche markets. Served as the subject matter expert on training topics and inquiries from Distributors, Sales, Marketing, and Engineering.Coordinated training programs prioritizing the diverse concerns, applications and learning styles of: distributors, DIY consumers, professional users and associations, trade/apprenticeship schools, fire and rescue organizations, larger corporate service units, unions, new employees, and the sales teams.Teamed with Marketing to design five workstations and instructions for a display semi-trailer used at marketing events across the country. Similarly, leveraged construction site and application knowledge by designing booths/demonstrations for a variety of trade shows. Increase sales by working with industry plumbers and electricians leaders in designing “A Day in the Life” learning experience for sales personnel to elevate their knowledge of products, uses and solutions for these trades.Earned OSHA Authorized Trainer status answering customer desires for advanced safety training. Developed a training module used to fulfill the tool safety portion of OSHA 10 and 30 programs.

Education record

Education record

Small Business Administration

Education record

Education record

Education record