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Douglas Chau Email & Phone Number

Telecommunications Technician - Actively seeking new opportunities at Work2Future
Location: San Jose, California, United States 5 work roles 1 school
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Current company
Role
Telecommunications Technician - Actively seeking new opportunities
Location
San Jose, California, United States
Company size

Who is Douglas Chau? Overview

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Quick answer

Douglas Chau is listed as Telecommunications Technician - Actively seeking new opportunities at Work2Future, a company with 58 employees, based in San Jose, California, United States. AeroLeads shows a matched LinkedIn profile for Douglas Chau.

Douglas Chau previously worked as Actively seeking new opportunities at Work2Future and Data Technician at Solyndra. Douglas Chau holds Biochemistry (90% Complete) from Uc Davis.

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Email format at Work2Future

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Work2Future

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Profile bio

About Douglas Chau

Solid team player with expertise in supporting daily operations of telephony systems. Excellent communicator with strong collaborative skills and a proven track record of completing tasks on time and in budget. Self motivated, efficient and organized – willing to continual upgrade skills.Specialties:T1, Fiber Optics ~ Call Center Management ~ Equipment Maintenance ~ Software/Hardware Upgrades ~ Efficient Technical Support ~ Multi-Project Coordination ~ Eyelit Certified (Data Tracking) ~ Communications Protocol ~ Process ImprovementVoice Systems:Avaya Octel Systems ~ Octel Voicemail 250/350 ~ ACD Intecom E Switch ~ Centergy/Centergy Remote ~ PBX Polycom Videoconferencing ~ Tandberg Videoconferencing ~ IBX S80 / S80+Key Highlights:• Installed new hardware (PRI, T1/T3 trunks, 2 wire trunks, 4 wire trunks, ISDN).• Supported ‘corporate campus’ telephone needs.• Managed/worked with vendors to ensure all installation and service requirements were met (Quest, SBC, AT&T).• Experienced with maintenance of Avaya Octel 250/350 voicemail systems.

Listed skills include Customer Service, Equipment Installation, Troubleshooting, Ip Pbx, and 3 others.

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Work2Future
Work2Future
Telecommunications Technician - Actively seeking new opportunities
san jose, california, united states
Website
Employees
58
AeroLeads page
5 roles · 29 years

Douglas Chau work experience

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Actively Seeking New Opportunities

Current

SAS Certification Training - currently attending (expected completion 4/2013).

2012 - Present ~14 yrs 4 mos

Data Technician

  • Support reporting and data quality requirements.
  • Monitored and tested MES scripts to meet internal reporting and data quality requirements.
  • Supported manufacturing for operations during manual and automation modes requiring data entry.
  • Assisted Data Development Engineers in understanding data sources and implementing new requirements.
  • Trained and certified new Data Technicians.
2007 - 2011 ~4 yrs

Telecommunications Technician

Bd
  • Maintenance Intercom E switch, IBX S80, Octel Voicemail systems 250.
  • Managed moves, adds and changes: phone installation, feature changes, delivered and installed.
  • Managed call center, Centergy and Centergy Remote.
  • Troubleshot recording and voice & hardware problems. Repaired, reconfigured and tested equipment.
  • Resolved trouble tickets for voice, data, and hardware problems and ensured Service Agreements were met on a continual basis.
  • Performed personnel management on Octel voicemail systems and software upgrades.
2005 - 2007 ~2 yrs

Customer Service Technician

  • Installed and maintained Intecom E switch, Octel Voicemail Systems 350.
  • Managed moves, adds and changes.
  • Coordinated all circuits being ordered, delivered, and installed.
  • Troubleshot trunks, T1, Fiber Optics.
  • Routine on-call/standby and resolved all major problems occurring during non- business.
  • Troubleshot recording and voice & hardware problems. Repaired, reconfigured and tested equipment.
2002 - 2005 ~3 yrs

Field Service Technician (Pbx, Ibx)

Previously Intecom, Inc.

  • Installed and maintained Intercom E switch, IBX S80, S80+. Troubleshot trunks, T1, Fiber Optics, ACD, Octel Voicemail systems.
  • Managed moves, adds & changes: phones, features, directory listings.
  • Resolved trouble tickets for voice, data, and hardware problems.
  • Performed personnel management on voicemail systems.
  • Maintained campus wiring.
  • Coordinated all circuits ordered, delivered and installed.
1997 - 2002 ~5 yrs
Team & coworkers

Colleagues at Work2Future

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1 education record

Douglas Chau education

FAQ

Frequently asked questions about Douglas Chau

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What company does Douglas Chau work for?

Douglas Chau works for Work2Future.

What is Douglas Chau's role at Work2Future?

Douglas Chau is listed as Telecommunications Technician - Actively seeking new opportunities at Work2Future.

Where is Douglas Chau based?

Douglas Chau is based in San Jose, California, United States while working with Work2Future.

What companies has Douglas Chau worked for?

Douglas Chau has worked for Work2Future, Solyndra, Bd, Space Systems Loral, and Aastra.

Who are Douglas Chau's colleagues at Work2Future?

Douglas Chau's colleagues at Work2Future include Euriel Borrego, Anna Melgoza, Cassandra Nash, Richard Martinez, and Iris He.

How can I contact Douglas Chau?

You can use AeroLeads to view verified contact signals for Douglas Chau at Work2Future, including work email, phone, and LinkedIn data when available.

What schools did Douglas Chau attend?

Douglas Chau holds Biochemistry (90% Complete) from Uc Davis.

What skills is Douglas Chau known for?

Douglas Chau is listed with skills including Customer Service, Equipment Installation, Troubleshooting, Ip Pbx, Equipment Maintenance, Ibx, and Preventive Maintenance.

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