Douglas Moura Email & Phone Number

Miami, Florida, Us

Miami, Florida, Us

Miami, Florida, Us

• Coordinate the planning and execution of information technology initiatives to support business development and portfolio management initiatives.• Use extensive business intelligence and data analysis expertise to draw relevant insights and findings from large sets of process and operational data while building actionable business recommendations.• Identify and resolve transactional data and process discrepancies, assuring optimum outcomes for the company.• Monitor and track company’s key performance indicators (KPIs), focused on identifying business and processes improvement opportunities.• Successfully drive numerous process and procedure standardizations, aiming to streamline corporate operations while reducing costs and activities time.

Nova York, New York, Us

• Directly led the planning and implementation of the Business Intelligence department in the U.S., using Power BI to integrate with the company’s CRM system and create automatized business metrics analyses and processing solutions, which led to a substantial revenue increase of +9%.• Designed visual and user-friendly business intelligence reports and dashboards that automatically monitored key performance indicators (KPIs) and contributed to decision-making processes.• Acted as the main owner of CRM analytics and maintenance initiatives while successfully providing fast, accurate inputs and insights to the commercial department.• Facilitated commercial and business development teams' access to US clients' information and documentation by creating an embedded Power BI dashboard on company’s intranet, significantly increasing the number of inquiries and open tickets.• Supervised the design and execution of segmentation project of private clients in Brazil, contributing to significant increases in revenues.

Berlin, De

• Managed the conception and implementation of sales force effectiveness department for Biotronik, providing accurate inputs and innovation opportunities for the commercial area, successfully increasing sales volume by +6%.• Overhauled the sales compensation structure by developing new KPIs and new weights according to each products' ROI, as well as implementing motivational campaigns, resulting in increased individual and collective sales performance.

Paris, France, Fr

• Increased annual revenue performance by 7% by integrating commercial and marketing department initiatives and strategic programs and implementing new annual and monthly sales campaigns.• Led the implementation of WRS-IMS Health Care tool to monitor and analyze daily sales on all Brazilian Point of Sales (PoS).

Paris, France, Fr

Paris, France, Fr

Rio De Janeiro, Rio De Janeiro, Br

Hortolandia, Sp, Br

Executive Education, Data Analytics

Continuing Education, Advanced Topics In Business Strategy

Post-Grad, Business Inteligence

Bachelor'S Degree, Business Administration And Management, General